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Hoai-Nam Hoang
Director-level People Operations & HR Business Partner specializing in scaling SaaS and media teams
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About
People/HR leader with experience building analytics and product/engineering/design orgs and managing lean global teams across APAC/EMEA/NAMER. Notably helped scale Progyny’s engineering team 4x in under two years by implementing dual career paths and leveling frameworks, repositioning engineering as a strategic partner. Experienced in senior-leader change initiatives (e.g., return-to-office) with strong manager enablement and communication rigor.
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Key Strengths
- Managed lean global teams (up to 3) across APAC/EMEA/NAMER and multiple US time zones
- Built coverage and continuity in distributed teams via clear expectations, RACI, and cross-training
- Scaled an engineering org 4x in <2 years by implementing dual career paths and leveling frameworks
- Elevated engineering from execution-only to a consulted strategic partner through stakeholder alignment and expectation resets
- Led senior-leader partnership on return-to-office change, including leader comms enablement and messaging tied to upskilling
- Structured, people-centered approach to scaling/restructuring using data, org architecture planning, and careful employee communications
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