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jeffrey comerford
HR Director specializing in talent strategy, employee relations, and organizational change
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About
HR leader who joined Polished as Head of HR days before the entire C-suite resigned, then partnered with new executives to restructure a $500M e-commerce organization using rapid internal promotions and manager development. More recently at Coforge, supported a North America population and used exit-interview and compensation data to address call-center turnover in Charleston, WV, alongside deep experience running sensitive ER investigations.
Experience
Education
Key Strengths
- Led HR through C-suite turnover and enterprise restructuring at a $500M e-commerce company
- Built clearer org hierarchy by promoting and developing first-time supervisors ("battlefield promotions")
- Improved operational efficiency and employee morale post-restructure (tracked via performance metrics and employee surveys)
- Hands-on leader coaching by embedding with teams and using observation + actionable feedback
- Developed new people leaders by guiding them to create their own plans rather than providing answers
- Data-driven retention improvements using exit interview insights and compensation adjustments
- Experienced in high-stakes employee relations investigations (including sexual harassment) with emphasis on neutrality, confidentiality, and evidence-based conclusions
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