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Kenneth Howe
Executive Operations Leader specializing in multi-site retail and logistics scale
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About
Senior operations leader with hands-on experience removing major scale blockers in high-volume operations, including building a scalable end-to-end chain-of-custody workflow validated through time studies, throughput testing, and client-facing demonstrations. Partners directly with sales from site walks through RFPs to win enterprise clients against far larger incumbents, and drives market-level gross margin improvement through P&L-driven metric selection and controllable levers like overtime.
Experience
Education
Key Strengths
- Designed and implemented a scalable end-to-end chain-of-custody process for a largest client requirement
- Uses time studies and touch analysis to identify scale blockers and quantify breakpoints (e.g., >45 seconds per unit)
- Improves throughput by decomposing work into optimized stations and matching skill level to task complexity
- Data-driven client buy-in using video evidence, throughput testing, and live workflow demonstrations
- Translates vague goals into controllable operating metrics via P&L analysis and variability/control assessment (e.g., GM% improvement via OT control)
- Builds operating rhythm for new teams: observation/trust-building, champion development, quick wins, and performance tuning
- Force-multiplies sales by bringing operational credibility from site walk through RFP to win against much larger incumbents
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