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Kimberly Dickens
Executive CHRO / Chief People Officer specializing in global manufacturing and governance
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HR/operations transformation leader with experience implementing HR shared services and building corporate HR functions from scratch across large industrial organizations (BorgWarner, Federal Signal, Dycom, Univar Solutions). Led HR tech enablement (Ultimate Software/Payroll, SAP), created HR business solutions and analytics teams, and drove major efficiency gains including ~30% reductions in team size and budget through self-service, automation, and structured change management.
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Key Strengths
- Implemented HR shared service centers at division and corporate levels
- Built corporate HR functions from scratch (Federal Signal, Dycom Industries)
- Led HR technology implementations (Ultimate Software/Payroll; SAP) to improve efficiency and decision-making
- Drove significant cost and headcount reductions (~30% team and budget reduction in multiple initiatives)
- Implemented employee self-service and automated recruiting/screening to scale HR operations
- Created a change management organization using disciplined project management, increased two-way communication, and surveys
- Used process mapping and cost-reduction tracking to identify and address operational inefficiencies
- Formed and facilitated executive operating teams during enterprise transformations; used SWOT and surveys to engage leaders
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