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Melissa Gnoza
Executive Chief of Staff & PMO Leader specializing in data solutions technology
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Chief of Staff and head of a Global Central PMO who has led high-stakes, cross-functional initiatives spanning budgeting transformation, federal consent order deliverables, and audit process implementation. Drove a major operational automation effort—digitizing headcount tracking and requisition approvals for 10,000+ employees—delivering a reported 65% efficiency gain while maintaining strong executive alignment through concise dashboards and regular checkpoints.
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Key Strengths
- Led multiple concurrent cross-functional initiatives (budgeting process, federal consent order deliverables, new audit procedure) while maintaining BAU
- Built executive-ready daily status dashboards and checkpoints to maintain senior leadership alignment
- Digitized and automated headcount tracking and requisition approvals for 10,000+ staff, improving efficiency by 65%
- Structured requirements gathering and stakeholder pain-point collection to drive tech solution selection and delivery
- Balanced strategic org-structure review with day-to-day operations by delegating BAU ownership to team leads
- Trusted advisor handling sensitive executive communications with a confidentiality-first approach
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