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Michell Graham
Executive Operations & Commercial Leader in Renewable Energy and Service Delivery
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Operations leader with deep experience scaling early-stage energy companies, including helping take Sunnova through an IPO and currently building Radial Power’s project development and accounting frameworks. Known for creating standardized, repeatable workflows (interconnections/community solar) and service operating models (centralized dispatch + local field service) that reduce cost, backlog, and time-to-NTP while enabling rapid growth.
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Key Strengths
- Built and scaled operations teams/functions at early-stage energy companies (project development, customer service, marketing, billing, field service)
- Designed standardized interconnection and early-stage project development processes that lowered costs and reduced time to NTP
- Created national service strategy using centralized dispatch and warranty administration with local field service
- Implemented real-time oversight model that reduced service backlog and cost of service
- Data-driven operational improvement approach (KPIs/baselining + process mapping to identify non-value-add work)
- Scalable operating model design focused on standardization, automation, and governance
- Took Sunnova from early management team through IPO
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