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Michelle Jimenez - Human Resources Director in New York, NY

Michelle Jimenez

HR Director specializing in HR strategy, benefits/payroll, and industrial security programs

New SettlementMonroe UniversityNew York, NY21 Years ExperienceDirector LevelWorks Remote

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About

People/HR leader focused on retention, engagement, and organizational effectiveness—partnering with executives to implement performance review systems, redesign teams for growth, and improve hiring/onboarding. Brings strong employee relations experience (including harassment investigations) and uses people metrics and market research to optimize benefits and drive participation.

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Key Strengths

  • Partners with senior leaders to design and roll out organization-wide performance review programs
  • Uses multi-stakeholder input (leaders + employees at different career stages) to drive buy-in for change
  • Improves retention and morale through department redesign, growth paths, and onboarding support (buddy system)
  • Applies data-driven HR decision-making (reports, surveys, demographic/geographic analysis, market research) to improve benefits participation
  • Experienced in high-stakes employee relations investigations with confidentiality, fairness, and follow-through
  • Coaches leaders to improve communication and performance management, including documentation practices and tailored messaging

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Experience

Human Resources DirectorSettlement Housing Fund/New Settlement · Jan 2022 – Present
Human Resources DirectorFromer Eye Centers · Jan 2016 – Jan 2022
Human Resources Manager & Facility Security OfficerLegal Interpreting Services/LIS Solutions · Jan 2011 – Jan 2016
Benefits CoordinatorNorthwell Health · Jan 2009 – Jan 2010
Administration & Finance CoordinatorA Better Chance · Jan 2006 – Jan 2009
Program Assistant for AdministrationA Better Chance · Jan 2004 – Jan 2006

Education

Monroe Universitymaster, Business Administration (MBA) (2011)
Lehman College, CUNYbachelor, Anthropology/Biology/Chemistry

Awards

  • Summa cum Laude - Monroe University (MBA)

Skills

RecruitingPerformance ManagementTeam BuildingLeadershipChange ManagementVendor ManagementData AnalysisStatistical AnalysisHuman Resources StrategyExecutive HR LeadershipStrategic Business PlanningCorporate PlanningTalent AcquisitionRetention StrategyEmployee Relations

Languages

English

Certifications

SHRM-SCP (Society for Human Resource Management – Senior Certified Professional)FSO Program Management for Possessing Facilities Curriculum (Defense Security Service)

Memberships

  • Society for Human Resource Management (SHRM)

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Michelle JimenezHR Director specializing in HR strategy, benefits/payroll, and industrial security programs