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paul mack - Founder, Coach, Product+Tech Lead in Detroit, MI

paul mack

Senior Product Leader specializing in Enterprise SaaS, AI, and digital transformation

IntegralWayne State UniversityDetroit, MI18 Years ExperienceSenior Level

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About

Product leader with an unusual blend of AI product building, social work training, and hands-on education experience. Built an AI-powered relationship coaching app from scratch, led IAM product strategy in fleet SaaS, and previously taught biology/AP Biology through Teach For America and helped found a high-performing Detroit charter school.

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Key Strengths

  • Built an AI-enabled relationship coaching app from scratch
  • Strong human-centered AI product judgment in regulated domains
  • Designed privacy-conscious AI workflows without storing user answers
  • Validated product value through direct user behavior and willingness-to-pay signals
  • Deep IAM product leadership for multi-role, multi-company SaaS workflows
  • Cross-functional systems thinking across product boundaries and integrations
  • Mentored product managers and consulting leaders across product, design, and engineering
  • Led professional development programs for client-facing consulting skills
  • Experience defining hiring standards and interview processes
  • Education domain credibility from Teach For America, charter school founding, and district administration
  • Demonstrated impact teaching AP Biology with strong student exam outcomes

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Experience

Founder, Coach, Product+Tech LeadHeart(h) · Sep 2024 – Present
Senior Product Manager & Delivery LeadIntegral · Feb 2020 – Jun 2024
Founder & Owner/OperatorIntertwined · Aug 2006 – Present
Executive DirectorDetroit Experience Factory · Sep 2018 – Jun 2019
Founder & Board PresidentIntertwined Family Services · Aug 2016 – Dec 2021
Senior ConsultantDeloitte · Jul 2015 – Sep 2018
District Admin & Founding Bio TeacherUniversity Yes Academy · Aug 2013 – Jun 2015
TFA AP Biology & Biology TeacherDetroit Public Schools · Aug 2011 – Jun 2013
Field Canvass ManagerClean Water Action · Apr 2010 – Feb 2011
Programmer & Agency Tech SupportAuto-Owners Insurance · Sep 2007 – Sep 2009

Education

Wayne State Universitymaster, Macro Practice
Michigan State Universitybachelor, Human Biology

Awards

  • Teach for America Sue Lehmann Award for Excellence in Teaching - Regional Semi-finalist

Languages

English

Certifications

CFP coursework completedChFC coursework completedMultiple insurance and financial certifications

Publications

20 publications

AI strategyAgile deliveryEnterprise product management

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paul mackSenior Product Leader specializing in Enterprise SaaS, AI, and digital transformation