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rachel martinez
Principal Attorney specializing in estate, business, and nonprofit planning
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About
Attorney-operator who joined Turing as employee #12 and built foundational people ops and internal systems from the ground up (compliant hiring, handbook/onboarding, SOPs, document management, payroll/CRM/banking). Helped scale the organization over 8 years from 12 to 65 employees and expanded service capacity from ~90 to 200 students, including leading building moves and a pandemic-driven shift to fully online operations with multi-state (20+ states) remote hiring/employment.
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Key Strengths
- Built core operations from scratch as employee #12 at Turing (no existing protocols/handbooks/systems)
- Scaled operations through growth from 12 to 65 employees and from ~90 to 200 students served concurrently
- Deep compliance-first HR/people-ops approach across federal, state, and local regulations
- Designed scalable, lightweight systems (handbook, onboarding, SOPs) that could evolve without overburdening teams
- Implemented operational infrastructure: payroll, CRM/applicant tracking, in-house accounting, banking migration
- Created standardized documentation and cross-training to reduce single points of failure and improve continuity
- Led major operational transitions (building moves, capacity increases, shift to online during pandemic)
- Effective change management: overcame internal resistance via clear communication of rationale and risk
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