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Shakhzod Kushimov

Junior Business & Operations Analyst specializing in banking analytics

Currency BankUniversity of FloridaBaton Rouge, LA2 Years ExperienceJunior LevelWorks On-Site

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About

Analytics professional with Bank of America experience analyzing the digital card replacement journey at scale, transforming 20M event records across 900K clients into actionable reporting and recommendations. Stands out for combining SQL/Python data engineering, customer journey analytics, and executive-facing storytelling strong enough to get senior leadership to adopt most of their proposed app improvements.

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Key Strengths

  • Turned 20M messy digital events across 900K clients into analysis-ready reporting tables
  • Strong SQL/Python data wrangling for duplicates, nulls, and inconsistent event naming
  • Built reproducible Python analytics workflows with modular, maintainable structure
  • Defined and operationalized journey metrics like containment, escalation risk, and friction points
  • Applied cohort and segmentation analysis to customer behavior by tenure and generation
  • Delivered decision-support insights for a Bank of America app update
  • Presented recommendations to senior leadership across multiple lines of business
  • Secured adoption of 2 out of 3 recommendations from leadership
  • Designed recurring engagement metric for monthly active account usage and embedded it in dashboards

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Experience

Operations SpecialistCurrency Bank · Jul 2025 – Present
Data Scientist/Team LeaderBank of America · Oct 2024 – May 2025contract
ManagerFajitas to Geaux · Oct 2023 – Aug 2024
Data Analyst InternSouthern University · Jun 2023 – Aug 2023internship

Education

University of Floridamaster, Business Analytics (2025)
Louisiana State Universitybachelor, Mathematics (Actuarial Science) (2024)

Languages

English

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Connect with Shakhzod

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Typically responds within 24 hours

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Shakhzod KushimovJunior Business & Operations Analyst specializing in banking analytics