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Sophia Anderson

Senior Technical Support Specialist with experience in Financial Services and Healthcare operations

DesjardinsToronto Metropolitan UniversityAurora, ON11 Years ExperienceSenior Level

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Experience

Technical Support SpecialistDesjardins · Jun 2022 – Oct 2025
Insurance Operations CoordinatorDesjardins · Nov 2020 – Jun 2022
Document and Communications CoordinatorDesjardins · Jan 2020 – Oct 2020
Billing & Financial Operations AssistantToronto General Hospital · Aug 2014 – Oct 2018
Medical Administrative Support AssistantMount Sinai Hospital · Feb 2012 – Aug 2014

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Education

Toronto Metropolitan Universityassociate, Business Administration

Skills

Root Cause AnalysisTroubleshootingDocumentationProcess ImprovementReportingSEODigital MarketingData ValidationTechnical SupportIncident ManagementSLA ManagementUser GuidesVirtual TrainingClient-Facing SupportWorkflow Improvement

Languages

English

Certifications

Digital Marketing Certification (Semrush Academy)SEO Principles Certification (Semrush Academy)Cloud Computing (Programming Hub)Microsoft Certified: Azure Fundamentals

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Connect with Sophia

Sophia already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee
Sophia AndersonSenior Technical Support Specialist with experience in Financial Services and Healthcare operations