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Vince Lopiccola

Director-level CRM & Dynamics 365 specialist in enterprise SaaS sales and delivery

Orange, CaliforniaBusiness Development Manager18 years experienceDirectorTechnologySaaSEnterprise Software
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About

Dynamics 365 Project Operations/Field Service implementer focused on operational execution—built foundational task tracking and expedited field-service scheduling with improved visibility, alerts, and billing/sales record traceability. Uses interviews plus pilot/testing to refine UI and business processes for adoption, and applies A/B testing techniques to both marketing emails and D365 form experiences while partnering with the D365 product team to address bugs and usability.

Experience

Business Development ManagerproMX
Freelance ConsultantSelf-Employed
Director of TechnologyPuroClean
Account ExecutiveEmplifi
Sales Specialist, Customer Service & SalesPegasystems
Technology Solutions Professional- Dynamics 365 Business Applications for HealthcareMicrosoft
Business PM- Technical Enablement Lead, Business ApplicationsMicrosoft
Technology Solutions Professional- Dynamics 365 Business ApplicationsMicrosoft
DirectorColumbus IT
Solutions Consultant- PLM & SAPCenit AG
Mechanical EngineerEdscha NA

Education

Kennedy-Western Universitybachelor, Mechanical Engineering

Key Strengths

  • Implemented D365 Project Operations & Field Service to improve task tracking and scheduling visibility
  • Process discovery via stakeholder interviews to establish baseline business processes
  • Pilot/testing-driven refinement of UI and workflows to drive user adoption
  • Applied A/B testing to optimize both marketing emails and Dynamics 365 form experiences
  • Improved operational execution with fewer missed tasks, easier schedule modifications, and automated notifications/alerts
  • Enhanced billing efficiency and visibility into sales transaction records
  • Effective collaboration with the D365 product team to resolve bugs and improve usability

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Contact

candidate@example.com(555) 123-4567LinkedIn Profile
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Languages

English

Skills

Account PlanningApplication ImplementationBusiness ApplicationsBusiness Case DevelopmentBusiness DevelopmentBusiness Process Management (BPM)BPMNCAD Geometry IntegrationCATIACoaching & MentoringConfigure/Buy/Build AnalysisContract NegotiationCross-Functional CollaborationCustomer EngagementCustomer Experience (CX)