Vetted Incident Response Professionals

“Amazon engineering leader (15+ years) targeting Senior Manager/Director roles, with deep ownership of contact-center latency and reliability initiatives. Shipped a global production improvement cutting call latency 30–40% and led a complex Citrix SDK integration, including incident response and a backward-compatible rollout strategy to protect existing customers while enabling new features.”

“Built a production LLM-powered data ingestion workflow at Provi, an online alcohol marketplace, to clean and match millions of distributor inventory items against a product catalog. Their experience is strongest in applying LLMs to real-world, large-scale data operations with AWS Glue, S3, batching, API integration, human review, and drift detection.”

“Product leader with experience at ZipRecruiter, Quora, and Turing, spanning marketplace growth, AI/ML moderation, and talent-matching systems. They pair strong product intuition with operational rigor, having driven measurable wins like a rare +5% onboarding completion lift in a mature product, cutting Quora spam exposure from ~8% to <1%, and improving Turing fulfillment from ~20% to ~30%. Strong cross-functional leader and manager with a clear human-centered philosophy on AI.”

“Backend/data engineer with experience at AWS and Intuit building and operating production serverless systems and data pipelines. Delivered an internal AWS TV video-processing platform using Step Functions/Lambda/S3/DynamoDB with strong reliability and cost controls, and built Glue-based ETL for compliance/risk events (Kafka to partitioned Parquet). Also modernized legacy compliance systems into Java/Node event-driven services and has demonstrated measurable SQL tuning impact (200s to 20s).”

john emerson

Screened

Executive product and AI leader specializing in healthcare, public health, and EdTech

Boulder/Denver, CO15y exp

“Veteran healthtech product leader with a track record spanning consumer health, provider workflows, AI voice agents, and public-sector pilots. They have led both large-scale rebuilds and 0-to-1 products, including work tied to Healthline's $21M Series B, a major Healthgrades revenue platform overhaul, and AI healthcare operations products—while consistently emphasizing human-centered design and measurable outcomes.”

“Meta engineer who improved a critical revenue estimation dataset pipeline that was arriving ~6 days late—diagnosed via raw logs/lineage, redesigned legacy scans to only process the needed window, and shipped validation plus freshness/lag dashboards. Delivered ~50% latency reduction (to ~3 days) and regained adoption by running old/new pipelines in parallel with gated cutover and evidence-based customer communication. Applies incident-response rigor to real-time LLM/agentic workflow debugging and regularly runs developer demos/workshops.”

“DevOps/SRE focused on cloud-based distributed systems, with strong hands-on Kubernetes production experience (microservices deployments, Helm, probes, resource tuning, CI/CD and Docker build standardization). Demonstrated end-to-end troubleshooting across application, infrastructure, and networking layers—e.g., isolating degraded storage via node disk I/O metrics and restoring performance by draining the node and replacing the volume. Builds Python automation for operational reliability, including scheduled Kubernetes secrets rotation integrated with an external secret manager.”

“Fintech and AI product engineer who has owned major production rollouts, including Lending Club's banking-arm launch, and has since built LLM-powered decision systems for finance and climate use cases. Particularly strong in combining stakeholder management with pragmatic architecture choices like observability, deterministic pipeline design, RAG, and document-to-structured-data workflows.”

“Frontend engineer from Amazon Advertising who owned a sophisticated React/TypeScript ad creative builder used by advertisers and ad ops teams. Stands out for combining deep browser-level debugging with product-minded UX improvements that reduced support escalations and made complex multi-placement ad configuration faster and more reliable for power users.”

“AWS engineering manager leading delivery for an end-to-end encrypted communications product (calling/messaging/screen sharing), including shipping read receipts with full design/engineering/QA ownership. Demonstrated strong customer-driven problem solving (offline/mission users enrollment via admin one-time codes with account allowlisting) and reliability improvements (data retention bot crash RCA, monitoring/notification, and high-volume test simulation).”

Aditya Sawant

Screened

Mid-level Software Development Engineer specializing in robotics and cloud-based device management

North Reading, Massachusetts3y exp

“Amazon Robotics engineer who deployed and scaled the Lumos camera-based package scanning work cell across EU sort centers (100+ work cells in 5+ sites), enabling remote launches via detailed runbooks and troubleshooting. Strong in AWS IoT/edge systems, with hands-on incident recovery (restored 34 down work cells) and secure multi-compute certificate provisioning using IoT Jobs, ACM/CA, and custom roles; delivered ~75% per-cell cost reduction vs Cognex-based approach.”

Jeff Otchis

Screened

Director-level Product Management leader specializing in B2B cybersecurity and enterprise SaaS

Austin, TX24y exp

“Enterprise B2B go-to-market and product marketing leader with experience at Compaq, HP, Dell, Forcepoint, and AT&T/LevelBlue, spanning cybersecurity and OEM businesses. Stands out for building a unified GTM motion across four merged companies at Forcepoint and for driving measurable growth through vertical marketing and sales enablement, including $25M and $10M revenue impacts in separate roles.”