Vetted Incident Response Professionals

“Technically oriented builder focused on taking ambiguous LLM/agentic workflow needs from scoped problem definition to iterative prototypes, with emphasis on edge cases and customer feedback. Has hands-on experience debugging RAG/agent systems, including resolving a real integration issue involving search query quoting differences between manual search and an API, and is comfortable fielding deep developer Q&A in demos.”

“Engineering Manager/Tech Lead on Grindr’s monetization team who helped ship an AI-powered conversation summary feature (A-list), contributing across Android freemium implementation and backend LLM workflow service architecture/reviews. Demonstrated strong operational ownership by leading a Boost production incident from detection through rollback and prevention, and improved team throughput by introducing a lightweight end-to-end delivery process in a high-growth environment.”

“Backend/distributed-systems engineer with Uber experience building real-time telemetry and safety signal pipelines. Strong in Kafka-based event-driven architectures, low-latency processing under peak load, and production reliability via monitoring, retries, and fallback logic; has Docker/Kubernetes and CI/CD deployment experience.”

“IBM Power/AIX infrastructure engineer who has owned a large enterprise footprint (40 Power8/9 frames, 400+ AIX LPARs) with deep hands-on VIOS/HMC, NIM, performance tuning, and PowerHA recovery. Demonstrated high-impact incident response (avoided DB reboot saving ~4 hours; restored clustered services in <20 minutes) plus strong RCA and preventative remediation. Also brings modern DevOps/IaC experience building GitHub Actions pipelines and Terraform-managed AWS EKS/VPC/RDS/S3 environments.”

“Backend owner at Apple for an AI workflow orchestration service, with hands-on experience stabilizing peak-traffic production systems using OpenTelemetry-style tracing, bounded async concurrency, and database performance tuning. Built and shipped a Python LLM-agent orchestration layer to automate multi-step operational workflows, emphasizing guardrails, auditability, and deterministic fallbacks to keep non-deterministic AI behavior production-safe.”

“Platform and distributed-systems leader (player-coach) who owned architecture and reliability for an Amazon analytics/data platform serving ~100K internal users at exabyte scale. Built an ML-driven “Lakeflow” optimization layer that cut pipeline completion times ~20–25% and reduced compute waste >15%, and led major incident response/redesign efforts (e.g., deletion storm) with strong rollout/observability/rollback practices.”

“Meta engineer focused on reliability/operations tooling who built a unified real-time health dashboard and scalable telemetry pipelines (AWS + Datadog) for thousands of devices. Also shipped an internal LLM-powered knowledge assistant using RAG over wikis/runbooks/logs with strong guardrails and a rigorous eval loop that drove measurable accuracy improvements via automated doc ingestion and embedding updates.”

“Customer Success Services / Support professional working on Palantir Foundry who productionizes customer integrations (secure OAuth2, scheduled pipelines) and builds LLM-driven support automation (runbook matching) with monitoring and evaluation suites. Also leads developer workshops/demos on Foundry packaging/installation workflows, using live debugging techniques to make concepts concrete.”