Vetted ServiceNow Professionals

“Backend/data engineer with strong AWS production experience spanning serverless APIs and containerized workers (Lambda, API Gateway, ECS) plus data pipelines (Glue, S3, Athena/Redshift). Has modernized legacy SAS/cron batch systems into Python/AWS with parallel-run parity validation and low-risk cutovers, and has owned ETL incidents end-to-end (CloudWatch detection, backfills, and preventative controls). Targeting $130k–$150k base and strongly prefers remote, with occasional Bethesda onsite acceptable.”

“Recruiting Operations/Talent Ops leader who has managed both onshore and offshore recruiting teams and trained branch managers nationally on VMS tools. Known for redesigning ATS workflows and building recruiting dashboards to reduce time-to-hire in high-volume environments (including call center hiring), while improving candidate experience through scheduling and intake process standardization.”

“Backend/data engineer who built an enterprise LLM assistant (AI Genie) at Broadband Insights using a LangChain + GPT-4 + Pinecone RAG pipeline to automate broadband analytics reporting. Developed Python/Dagster ETL processing 10M+ records/day and improved data freshness by 60%, with production-grade scalability patterns (async workers, containerized microservices, Kubernetes) and strong multi-tenant isolation practices.”

“LLM/AI practitioner focused on productionizing LLM assistants for customers, with emphasis on reliability, security, and data privacy (RAG architecture, guardrails, RBAC, data masking, monitoring and automated evals). Experienced in hands-on developer workshops and in partnering with sales to run tailored demos/pilots that drive broad customer adoption.”

“Built a production "Mini RAG Assistant" for internal document Q&A, focusing on grounded answers (anti-hallucination), retrieval quality, and latency/cost optimization. Uses LangChain/LangGraph for orchestration and applies a metrics-driven evaluation loop (including reranking and semantic chunking improvements) while collaborating closely with product stakeholders.”

“Game developer/designer with professional Unity experience and personal UE5/Godot projects, focused on improving player comprehension through subtle UX/environmental guidance. Has built end-to-end gameplay systems (FPS hitscan, health, saving/serialization, basic AI with A* and state machines) and shipped mobile titles on Google Play, including a physics-based trajectory/prediction feature that received positive feedback.”

“Built a production LLM/RAG document extraction and game/quiz content workflow using LLaMA 2, LangChain/LangGraph, and FAISS, achieving ~94% accuracy and reducing turnaround from hours to minutes. Demonstrates strong applied MLOps/orchestration (CI/CD, MLflow, Databricks/PySpark), robust handling of noisy/variable document layouts (layout chunking + OCR fallbacks), and practical reliability practices (human-in-the-loop routing, drift monitoring, A/B testing).”

“Backend/data engineer with production experience in financial payroll, tax, and compensation platforms, building Python microservices and AWS-based data pipelines for high-volume, peak-driven workloads. Strong reliability focus (OAuth2 auth, retries/timeouts, structured logging, incident response) and proven performance wins, including cutting complex report queries from ~8 minutes to under 30 seconds.”

“Software engineer with end-to-end ownership of a Qt/C++/QML desktop app for monitoring/configuring equipment, including hands-on UI performance optimization. Also built a web-based AI agent interface (React/TypeScript + Python Flask) with strong API contract discipline and async state handling, and improved microservices reliability using idempotency, DLQs, and observability. Created an internal CI/CD automation tool adopted across engineering and operations teams, adding safer rollbacks and better error messaging based on feedback.”

“Cloud-focused application security practitioner with hands-on AWS and Kubernetes experience, including securing a manufacturing monitoring platform (API auth, least-privilege IAM, CI/CD security checks) and troubleshooting a production data-ingestion outage caused by an overly restrictive IAM change. Experienced in implementing cloud-native security tooling (IAM Access Analyzer, Inspector, CloudWatch) and deploying monitoring/security agents via Kubernetes sidecars with Helm, Prometheus/Grafana, and Jenkins-driven CI/CD.”

“Backend engineer experienced in evolving high-scale legacy on-prem systems into cloud-native, event-driven microservices on AWS/Kubernetes (noted peak traffic ~1.5M QPS). Strong focus on reliability engineering and operational excellence—SLO-driven observability, GitOps/canary rollouts, chaos testing, and preventing cascading failures (e.g., retry-storm mitigation).”

“Built and owned a Python/FastAPI backend for a custom translation service used in a showroom application, integrating DynamoDB and connecting the service to a SPA/Next.js frontend. Has exposure to Kubernetes-based deployments and GitHub Actions CI/CD, and contributed to planning an on-prem to cloud/SaaS migration at Sherwin-Williams by gathering requirements across multiple plants/factories.”