Vetted ServiceNow Professionals

“Engineering leader who drove TiVo IPTV’s client-facing API modernization from a monolith to AWS-based microservices (API Gateway, Lambda, EKS, Kafka, DynamoDB/RDS), including phased/blue-green production routing of millions of calls. Emphasizes org scaling through skill-based hiring, mentorship, and a you-build-you-run ownership culture, while balancing technical leadership with executive stakeholder communication and budgeting.”

“Backend-focused engineer who built an internal wiki LLM chatbot end-to-end using FastAPI, Kubernetes, and ChromaDB vector search, including frontend integration. Also has strong DevOps/migration experience—automating large work-item and repo migrations (Jira/FogBugz/ADO on-prem to cloud) via Python scripts, JSON mappings, REST APIs, and validation test suites.”

“Built an AI-powered job outreach application for his own job search and took it from idea to production use, owning architecture, FastAPI backend, retrieval/generation pipeline, frontend workflow, deployment, and iteration. Especially compelling for teams needing a pragmatic full-stack engineer who can turn LLM-based product ideas into usable, maintainable tools with measurable workflow impact.”

Chitra Uppalapati

Screened

Entry-level Software Engineer specializing in full-stack and machine learning applications

Sunnyvale, CA1y exp

“Built production Python data integrations and dashboard automation for incident analytics, with a strong focus on data quality, observability, and reliability for leadership-facing reporting. Also translated an ambiguous manual creator evaluation process at startup Spring into an automated predictive scoring feature, showing a blend of backend data engineering, test automation, and cross-functional product thinking.”

“Full-stack engineer with 5+ years of experience who built real-time data visualization and analytics systems at Uber, spanning React/TypeScript frontends, Node/GraphQL services, Kafka pipelines, and PostgreSQL. Particularly compelling for teams needing a hands-on builder who can turn ambiguous customer needs into scalable products, and who has also applied RAG with LangChain/OpenAI over 1.8M support files to surface actionable insights.”

“Healthcare data platform builder with experience at Aetion delivering a rule-based EMR/EHR ingestion and validation framework that cut onboarding from 8–10 weeks to hours and unlocked $30M+ in revenue over ~3 years. Motivated to found an AI/agent-driven healthcare solution, with a specific interest in using PET scans, doctor notes, and treatment data with LLMs to help predict cancer progression and guide next-step treatments.”

“Full-stack engineer (~4 years) who has owned and shipped customer-facing SaaS onboarding and a role-based real-time analytics dashboard using TypeScript/React with a modular backend. Experienced in microservices with RabbitMQ and strong observability practices (correlation IDs, structured logging, queue metrics), and built an internal deployment tracker integrated with CI/CD that replaced manual spreadsheet/Slack processes.”

“Backend engineer who built and evolved an internal multi-agent AI research platform (Electron + FastAPI) integrating OpenAI, focused on fast, reproducible experimentation with strong observability and run metadata for debugging. Has led incremental backend refactors with feature flags and parallel validation, and brings production-grade access control expertise from ServiceNow (table/field ACLs and row-level-style enforcement).”

David Richards

Screened

Staff enterprise architect specializing in governance, automation, and regulated environments

Remote, USA18y exp

“Solutions/Sales Engineering professional who has supported enterprise and upper mid-market B2B SaaS deals across highly regulated industries, then transitioned into enterprise architecture and governance at IQVIA. Stands out for combining AI/RPA solution selling with hands-on architecture and implementation, including a legal AI classification deal that achieved 97% accuracy with zero false positives and an air-gapped UiPath deployment that automated 37% of incoming insurance documents.”

“Built and shipped open-source LLM/RAG systems, including a generative AI assistant grounded on ~30,000 scraped university web pages, improving response accuracy ~30% by moving from TF-IDF-only retrieval to a hybrid sentence-transformer approach with fallback controls. Also partnered with non-technical leadership at Securi.ai to deliver real-time predictive analytics dashboards (Elasticsearch + Jira/ServiceNow) that reduced project overhead by 18%.”

“AI/ML practitioner who built an Indian Sign Language recognition system (MediaPipe hand keypoints + CNN/RNN) as an accessibility-focused teaching aid, iterating closely with advocacy groups and educators and reaching 92% accuracy. Also has production-scale data migration experience at Saasgenie, using Kubernetes pod parallelization to migrate 1M+ ITSM records with a 5x throughput gain under API rate limits.”