Vetted Troubleshooting Professionals

“Frontend engineer experienced delivering React + TypeScript dashboards end-to-end, including real-time updates via WebSockets and scalable component architecture. Has improved inherited codebases by building shared component libraries and performance optimizations (lazy loading/memoization), reporting ~20% faster feature delivery, and ships major features with QA rigor and feature-flagged rollouts driven by analytics and user feedback.”

Tiffany Utvaer Gasser

Screened ReferencesModerate rec.

Mid-level Software Developer specializing in FinTech

Foster City, CA4y exp

“Software engineer with experience in a large financial institution, including ownership of an internal queue-based service and upgrades to an online credit dispute flow. Stands out for combining backend reliability work, stakeholder collaboration with bank operations staff, and a pragmatic focus on validation, monitoring, and developer experience.”

Lane Flores

Screened ReferencesModerate rec.

Senior Backend Software Engineer specializing in payments and integrations

Atlanta, GA10y exp

“Engineer with a strong mix of telephony, backend API, database reporting, and full-stack web experience across B2B SaaS and healthcare payments. Particularly notable for reverse-engineering loosely documented FreeSWITCH/Event Socket Layer behavior to build an emergency response conferencing system, and for handling messy production data and evolving customer requirements with care.”

“Backend engineer with experience in both healthcare (Siemens) and payments (Bitwise), focused on scaling Python APIs and modernizing architectures. Has led monolith-to-microservices migrations and introduced Kafka async processing, Redis caching, and ELK observability, citing ~40% faster issue resolution and improved reliability via idempotency and strong security controls (OAuth2/JWT, RBAC, RLS).”

“AI/LLM engineer who built a production RAG-based Text2SQL engine using Qdrant, including creating the underlying business/DB documentation, generating a test dataset, and designing detailed SQL-quality metrics for validation. Also partnered with non-technical stakeholders on a speech recognition project to prioritize medical terminology, improving accuracy through targeted corpora, lookup-table correction, and fine-tuning with a modified loss function.”

“Sales Development professional running full-cycle outbound plus inbound qualification, consistently generating 6–8 meetings/month and influencing ~$350k–$550k in pipeline per quarter. Experienced supporting enterprise AEs on complex, multi-stakeholder deals (5–8 stakeholders; mid-5 to low-6 figures), with strong SQL-to-opportunity conversion (70–75%) driven by tight discovery, ICP refinement, and disciplined CRM hygiene.”

“AI startup co-founder and CTO who helped raise $2.6M in seed funding at RedRex and drove product strategy from ideation through execution. Experienced with rapid experimentation and AI-driven prototyping to validate ideas quickly, and has direct exposure to the VC/accelerator ecosystem (Gener8tor) with a market-first approach to building and pitching startups.”

Bilal Ahmed

Screened

Senior Linux Systems Engineer specializing in hybrid cloud and DevOps automation

7y exp

“Cloud/infrastructure engineer from ASM Research supporting federal healthcare systems, operating multi-cloud (AWS/Azure/GCP) environments at ~2000-server scale. Deep hands-on experience with Terraform/Ansible IaC, PR-based governance (Atlantis), and secure CI/CD (OIDC/least privilege), with concrete incident response wins and HA/failover testing improvements. Not an IBM Power/AIX specialist but comfortable translating virtualization/partitioning and ops practices to new platforms.”

Muhammad usama Subhani

Screened

Mid-level Performance Marketing Manager specializing in digital advertising

Lahore, Pakistan5y exp

“Performance marketer with hands-on experience managing $50K+/month media budgets, including Universal Studios campaigns on DV360 and The Trade Desk. They bring broad cross-channel expertise across programmatic, search, social, and DSP platforms, with a practical testing mindset focused on ROAS, CTR, and conversion efficiency.”

“Controls/automation candidate whose experience is weighted more toward commissioning, troubleshooting, and system verification than full end-to-end design ownership. Has hands-on exposure to PLC logic review, interoperability testing, fire alarm/life safety commissioning, and ensuring safety-critical systems operate as intended in commissioning environments.”

“Data engineering/software development candidate who built a stock market pipeline and uses that project to demonstrate strong architectural thinking across Kafka, Spark, and Airflow. They stand out for a pragmatic approach to AI: using tools like Copilot, ChatGPT, LangChain, and AutoGen to accelerate development while maintaining human oversight, testing, and system-level decision making.”

“Infrastructure/Platform-focused engineering leader who led a large-scale AWS modernization, standardizing Terraform IaC and embedding security/policy validation into CI/CD to reduce drift and improve auditability. Also delivered data reliability improvements by incrementally migrating key integrations to an event-driven Kafka model with DLQs and lag monitoring, and has hands-on incident leadership using observability tooling (New Relic).”

“Customer-facing technical specialist with experience spanning regulated Class II/III medical devices (FDA compliance, firmware vulnerability escalation) and large-scale industrial/energy deployments. Known for rigorous troubleshooting using logs/network traces and tight documentation/escalation in Salesforce, plus repeatable onboarding and integration practices (API into CI/CD, secrets via env vars, container standardization).”

“TSE with hands-on experience troubleshooting customer-reported data issues across APIs and SQL, coordinating with engineering on hotfixes, and translating risk to non-technical stakeholders. Has supported application security workflows using Veracode by generating reports, driving remediation via Jira, and tracking exposure metrics; also assisted customers with SSO setup (client ID/secret).”

Aakanksha Desai

Screened

Junior Full-Stack Software Engineer specializing in React, Kubernetes, and AI-powered apps

Scottsdale, Arizona2y exp

“Backend/DevOps-leaning engineer managing multiple customer service platforms end-to-end (requirements through deployment). Built an in-house Python monitoring/alerting solution for Salesforce-to-Java contact sync jobs (Snowflake dependencies) that increased uptime ~60%, and helped modernize delivery by moving the team from manual releases to automated Jenkins-based deployments while coordinating an Oracle EBS→Fusion transition with business/data/IT stakeholders.”

Cameron Shapoorian

Screened

Mid-level Test Automation & AI Integration Engineer

3y exp

“Forward-deployed/solutions-oriented engineer with experience shipping enterprise LLM voice-agent workflows from prototype to production, including variable extraction and API integrations. Demonstrated strong real-time troubleshooting via logs/RCA (e.g., fixing multilingual language-switching by tuning temperature and improving context), and has led technical workshops while partnering with sales/solutions teams to drive customer adoption.”