No cost, no commitment - we'll make a personal intro
BB

Brad Barney

Senior Customer Success Manager specializing in Healthcare Technology and Enterprise Client Success

UBEO Business ServicesUniversity of PhoenixPleasanton, CA19 Years ExperienceSenior LevelWorks On-Site

Connect with Brad

Brad already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee

Experience

Customer Success & Site Operations LeadUBEO Business Services · Jan 2025 – Present
Field Service & Implementation LeadStryker Neurovascular · Jan 2021 – Jan 2025contract
Customer Success & Enterprise Operations LeadRicoh USA · Jan 2015 – Jan 2020
Customer Support & Sales SpecialistApple Inc. · Jan 2007 – Jan 2015

Want to connect with Brad? We'll make a personal introduction.

Education

University of Phoenixbachelor, Management
Diablo Valley Collegeassociate, Business

Awards

  • Dean’s List - University of Phoenix

Skills

Cross-Functional CollaborationOnboardingProcess ImprovementStakeholder CommunicationTrainingSalesCustomer RetentionAccount ExpansionEnterprise Customer Relationship ManagementHealthcare Systems SupportProvider SupportAdoption StrategyImplementation ManagementOperational Performance ImprovementProcess & Playbook Development

Languages

English

Certifications

General Business Certificate - Diablo Valley CollegeAdvanced General Business Certificate - Diablo Valley College

Similar Candidates

TB

Tara Badhwar

Screened

Senior Customer Success Leader specializing in enterprise healthcare SaaS and AI clinical platforms

San Francisco, CA11y exp
VerilyUC San Diego

Customer Success Lead in healthcare AI (diabetic retinopathy screening) who owns enterprise accounts end-to-end and drives measurable adoption/retention outcomes. Experienced navigating complex stakeholder dynamics during a health system acquisition, using Tableau/Salesforce analytics and ROI storytelling to expand from pilot to full deployment, and leading cross-functional delivery of EMR-integrated SSO to unblock clinical workflow adoption.

View profile
Victor Perez - Senior Customer Success leader specializing in PropTech and FinTech in San Francisco, CA

Victor Perez

Screened ReferencesStrong rec.

Senior Customer Success leader specializing in PropTech and FinTech

San Francisco, CA10y exp
RoofstockCalifornia State University, East Bay

Customer Success / product-facing account owner in a property management/rent payments platform, managing enterprise onboarding, adoption, and subscription conversion. Strong track record using CSAT/NPS and direct customer feedback to influence roadmap (e.g., shipping UX fixes within a sprint and reducing closed accounts ~10%), plus experience implementing AI chatbot/agentic workflows to improve support and drive upsell into partner services like mortgages and insurance.

View profile
EK

Mid-level Customer Success & Onboarding leader specializing in Healthcare SaaS and clinical research

Washington, DC6y exp
KRL InternationalUniversity of Pennsylvania
View profile
PH

Paul Harrison

Screened

Executive Customer Success & Analytics Leader specializing in AI/SaaS and AdTech

Irvine, CA13y exp
iFinance Mortgage Inc.Zicklin School of Business (Baruch College, CUNY)

Customer Success leader with deep ad tech expertise who owned enterprise accounts end-to-end, including Bank of America, driving ad fraud down from ~8–10% to <1% in ~3 months and resolving spikes through data-driven investigations. Experienced partnering cross-functionally as a PM to build analytics dashboards and using user stories to align Product/Engineering/Sales and influence roadmap priorities; also supports land-and-expand via paid benchmarking/industry data upsells.

View profile
IO

Mid-level Customer Success & E-commerce Growth Specialist in FinTech

Minneapolis, MN5y exp
SezzleSan Francisco State University
View profile
LW

Lingyi Wu

Screened

Mid-level Financial/Data Analyst specializing in analytics, forecasting, and healthcare/MarTech data

Los Angeles, CA4y exp
MINISOWestcliff University

Growth/creative marketer from Esleydunn Games who uses Google Analytics to integrate cross-channel performance data (TikTok, YouTube, LinkedIn, Facebook) and run structured A/B tests on video ad length and layout. Reported reducing CPA by 20 per customer when leveraging YouTube and TikTok, and improved CTR through CTA/button placement testing and ongoing user-feedback loops (forum/WeChat topics).

View profile

Interested in Brad?

We'll personally introduce you - no strings attached.

For Hiring Teams

Build your dream team with Reval

Our AI agents source, screen, and vet candidates for your open roles. Get qualified, high-intent candidates on your desk within 48 hours.

$250one-time kickoff
10%on successful hire
48hrsto first candidates
Post a Role90-day money-back guarantee. A fraction of traditional agency fees.

Discover more candidates like Brad

Search across thousands of pre-screened, high-quality, high-intent candidates on Reval.

Search Talent

Connect with Brad

Brad already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee
Brad BarneySenior Customer Success Manager specializing in Healthcare Technology and Enterprise Client Success