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Jackie Jacobson
HR Director specializing in talent management, employee relations, and total rewards
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About
People/HR-focused change leader with experience driving a company-wide payroll/PEO provider transition through executive alignment, cross-functional facilitation, vendor coordination, and employee-focused communication/training. Uses systems thinking to diagnose drivers of turnover (e.g., gaps in post-onboarding training) and coaches leaders via 360-style feedback, real-time coaching, and structured behavior experiments to improve delegation and team effectiveness.
Experience
Education
Key Strengths
- Led company-wide payroll/PEO provider switch impacting all employees with structured execution and transparent communication
- Strong executive and functional leader alignment facilitation (scope, cost, timeline, vendor)
- Change leadership focused on employee impact mitigation (benefits transfer disruption, training enablement)
- Applies systems thinking to people problems (maps system factors driving turnover)
- Designed improvements to post-onboarding training handoffs involving cross-functional participation
- Leadership coaching using 360-style diagnostics, real-time coaching, and weekly behavior experiments
- Improved manager effectiveness by increasing delegation and reducing bottlenecks; enabled more strategic contribution
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