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Jade Santos
Senior Creative Project Manager specializing in marketing and production operations
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About
Program and operations leader from agency environments who has delivered complex global initiatives for marquee enterprise brands including Google, Netflix, YouTube, and Meta. Though not from a traditional SaaS implementation consulting background, they bring strong implementation-adjacent experience in governance, change management, executive stakeholder alignment, and internal systems rollout across distributed teams.
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Key Strengths
- led complex cross-functional programs for enterprise clients including Google, Netflix, YouTube, and Meta
- managed multiple concurrent global workstreams across kickoff, production, launch, and handoff
- strong stakeholder management across technical, creative, legal, marketing, and vendor teams
- built structured governance using workstreams, milestones, dependencies, and ownership models
- proactive risk identification and trade-off communication to protect launch timelines
- executive-level communication and status reporting with senior client stakeholders
- experience driving adoption and operational consistency through internal platform rollout
- effective in fast-changing environments with shifting scope, compressed timelines, and localization complexity
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