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Jennifer Kloepfer
Senior Sales & Customer Experience Leader in Retail, Wellness & Regulated Markets
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About
Partnership and account-growth professional with experience managing 1,000+ accounts and sourcing/closing major key accounts through relationship-led selling and CRM-driven execution. Led a cross-functional GTM launch (creative/marketing + sales) that achieved #5 positioning among 5,000+ competitors in the first year, and reports 85% YoY growth with 40% QoQ distribution/sales gains. Built a QR-code customer feedback survey loop to continuously refine questions tied to sell-through and sales performance.
Experience
Key Strengths
- Managed and maintained relationships across 1,000+ accounts
- Closed one of the company’s largest accounts by leveraging an existing relationship and structured follow-up (samples + CRM tracking)
- Delivered 85% year-over-year business growth
- Drove 40% quarter-over-quarter growth in distribution and sales
- Led GTM for a new brand, reaching #5 market positioning among 5,000+ competitors within one year
- Data-driven sales execution using CRM metrics (order frequency, average order size, repeat purchase) to measure launch impact
- Strong in-person and field activation (on-the-road prospecting, events/conferences, virtual meetings) to drive adoption
- Built and optimized a QR-code survey feedback loop to improve KPI capture and inform product/sales adjustments
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