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Jennifer Kloepfer

Senior Sales & Customer Experience Leader in Retail, Wellness & Regulated Markets

Blizza BrandsNiagara CollegeHamilton, ON11 Years ExperienceMid Level

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About

Partnership and account-growth professional with experience managing 1,000+ accounts and sourcing/closing major key accounts through relationship-led selling and CRM-driven execution. Led a cross-functional GTM launch (creative/marketing + sales) that achieved #5 positioning among 5,000+ competitors in the first year, and reports 85% YoY growth with 40% QoQ distribution/sales gains. Built a QR-code customer feedback survey loop to continuously refine questions tied to sell-through and sales performance.

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Key Strengths

  • Managed and maintained relationships across 1,000+ accounts
  • Closed one of the company’s largest accounts by leveraging an existing relationship and structured follow-up (samples + CRM tracking)
  • Delivered 85% year-over-year business growth
  • Drove 40% quarter-over-quarter growth in distribution and sales
  • Led GTM for a new brand, reaching #5 market positioning among 5,000+ competitors within one year
  • Data-driven sales execution using CRM metrics (order frequency, average order size, repeat purchase) to measure launch impact
  • Strong in-person and field activation (on-the-road prospecting, events/conferences, virtual meetings) to drive adoption
  • Built and optimized a QR-code survey feedback loop to improve KPI capture and inform product/sales adjustments

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Experience

Account & Customer Experience ManagerBlizza Brands · May 2023 – Present
Account Manager & Brand ConsultantVelvet Mgmt. · May 2022 – May 2023
Community Marketing & Operations ManagerHello Cannabis · Sep 2020 – May 2022
Director of Operations & Brand MarketingJoie Day Spa · Jan 2020 – Sep 2020
Senior Operations & Brand Marketing ManagerLush Cosmetics · Jan 2015 – Jan 2020

Languages

English

Certifications

Journalism - Niagara College

Publications

1 publication

Journalism

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Connect with Jennifer

Jennifer already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
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Jennifer KloepferSenior Sales & Customer Experience Leader in Retail, Wellness & Regulated Markets