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Joy Munoz
Director-level HR leader specializing in culture transformation, org design, and executive partnerships
Remote, USAPeople Business Partner Principal / Director16 years experienceDirectorHuman ResourcesTelecommunicationsTechnology
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About
People Business Partner Principal/Director at Guild focused on scaling HR infrastructure and organizational excellence. Led a major redesign of a 300-person team, improving efficiency and culture, and implemented Workday and Quinto to enable a new performance review cycle and pay-for-performance bonus plan while advising C-suite leaders on talent strategy and org design.
Experience
People Business Partner Principal / DirectorGuild
Director, Human ResourcesT-Mobile USA, Inc.
Education
Purdue Globalmaster, Homeland Security & Emergency Management
Polytechnic University of PR (Miami)bachelor, Organization Management (Focus: Human Resources)
Key Strengths
- Led organizational redesign of a 300-person functional team
- Drove efficiency gains by consolidating roles and simplifying work streams
- Implemented HR systems (Workday, Quinto) to support new performance review cycle and pay-for-performance bonus plan
- Partnered with COO, VPs, and senior leadership on talent strategy and org design
- Data-driven operational assessment using HR and business metrics (attrition, promotions, customer satisfaction)
- Org design and engagement initiatives that helped prevent involuntary workforce reductions while improving productivity and satisfaction
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