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Lavit Hingorani

Mid-level Customer Success Manager specializing in SaaS adoption and technical migrations

New York, NYCustomer Success Consultant, Warner Music Group9 years experienceMid-LevelConsultingSaaSMedia & Entertainment
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Experience

Customer Success Consultant, Warner Music GroupSlalom Consulting
Customer Adoption & Migration Consultant, BloombergSlalom Consulting
Customer Enablement Analyst, Boston Consulting GroupSlalom Consulting
Solution Designer / Product AnalystSITA

Education

Georgia State Universitymaster, Management Information Systems (2017)
R.G.P.V, Bhopal, MPbachelor, Civil Engineering (2014)

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Contact

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Languages

English

Skills

Customer SuccessCustomer AdoptionSuccess Plan DesignOnboarding PlaybooksCustomer Journey MappingHealth ScoringRetention PlanningQBRsRenewal StrategyExpansion StrategyStakeholder EnablementConflict MediationProgram LeadershipProcess LeadershipAgile