Swakshar Roy

About

Seed-stage startup operator/executive partner who joined Bhon Bhon LLC when there was little infrastructure and became the catch-all owner for executive support, operations, budgets, vendors, and special projects. Stands out for turning chaotic founder workflows into scalable systems using tools like Claude, Salesforce, Concur, Superhuman, and Excel, while also bringing niche exposure to NFT/Web3 asset tracking.

Key Strengths

• Built operational infrastructure from scratch at seed stage
• Scaled executive support into broader startup operations ownership
• Implemented systems that reduced manual work and improved scalability
• Strong process design and SOP creation
• Executive calendar optimization and prioritization
• Expense management overhaul with structured reporting
• Cross-functional coordination across executives, vendors, and facilities
• High-trust management of six-figure budgets
• Rapid triage and context switching under deadline pressure
• Hands-on tool implementation across AI, CRM, communication, and expense platforms
• Brings structure and accountability to ambiguous environments
• Organized tracking of NFT holdings in a decentralized environment
• Delivered multiple concurrent cross-functional initiatives on schedule (service model launch, investor materials, 2 new hires)
• Built executive visibility systems (dashboards/trackers) to drive alignment, decisions, and reduce delays
• Improved onboarding by 20%
• Reduced administrative turnaround time by 20% via centralized task management and schedule optimization
• Improved CEO availability for strategic work through process and calendar optimization
• Resolved cross-team misalignment by defining ownership and implementing progress tracking; completed project ahead of schedule
• Balanced strategic planning with day-to-day operations using weekly prioritization and shared progress tracking
• Coordinated product launch execution across teams and vendors; launched on schedule and exceeded sales targets

Reference Highlights

• hands-on leadership
• proactive on the floor
• maintained smooth floor operations
• kept customer satisfaction high
• maintained professionalism under stress
• effective in understaffed situations
• supported break coverage across posts
• kept team morale high
• used friendly sales competitions to motivate staff
• balanced strategic and operational responsibilities
• achieved sales goals
• organizational agility
• versatile with different workflows
• structured approach
• supports team during busy periods
• drives sales directly
• helps relieve team pressure
• improves customer experience
• accountability for daily goals
• proactive in attracting customers
• great leadership
• effective communication
• ensured customers were heard
• customer-focused
• strong attention to detail
• owned challenging sales goals
• motivated the team
• hands-on manager
• quick thinking
• resourceful under pressure
• created memorable customer experiences
• strategic problem-solving
• analyzed sales performance to improve results
• strong communicator
• kept everyone on the same page
• knowledgeable about the work
• supportive of team success
• accountable
• unselfish
• willing to step in and help
• adaptable in fast-moving situations
• hardworking
• willing to work longer hours when needed
• proactive about improving sales methods
• reliable during staffing shortages
• balanced strategic and hands-on work
• gives 100% and beyond
• punctual
• willing to stay late to help
• organized
• reliable
• strong customer connection
• genuine with customers
• hospitable
• makes guests feel welcomed
• takes initiative
• prioritizes urgent restocking
• holds team accountable
• steps up when team is short-staffed
• supportive teammate
• understands daily sales goals
• motivates team with incentives
• creates a fun sales environment
• knowledgeable with computers
• professionalism
• care for guests
• dedication
• key part of operations
• organized under pressure
• initiative
• guest-focused
• leadership on the floor
• accountability
• adaptability
• quality-focused
• excellent leadership skills
• goes above and beyond responsibilities
• helpful and supportive teammate
• motivates frontline employees with positivity
• leads by example
• strong work ethic
• compassionate
• excellent communication; prevents miscommunication
• detail-oriented about inventory/stock levels
• handles pressure well in high-guest-volume setting
• steps in to cover frontline roles when short-staffed
• positive and kind with guests
• takes accountability
• inspires teamwork
• clear communicator
• thoughtful decision-making
• motivates others during challenging situations
• sets clear goals and aligns team efforts
• streamlines processes and optimizes resources
• drives measurable results
• consistently hit per cap and sales goals
• calm and composed under pressure
• effective prioritization with competing demands
• quickly adapts strategies to shifting targets
• data-driven and concise with executives
• collaborative and inclusive with diverse teams

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