.png){kind=logo}
Zaki Sediqyar
Senior Technical Support Engineer specializing in platform escalations across FinTech and FAANG
Connect with Zaki
Zaki already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.
Recommended
Already have an account?
About
Customer support professional with Scrum Master and Product Owner certifications who has handled high-stakes account security incidents (including locking down an account to protect over $200k) and troubleshot live data feed integrations (XML/socket) by identifying IP whitelisting mismatches. Emphasizes transparent stakeholder communication, escalation, and building internal wiki documentation to prevent repeat issues.
Find your next great hire
Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.
Key Strengths
- Handled high-stakes security incident to protect >$200k in customer funds by locking down account activity and revoking device access
- Root-cause troubleshooting under time pressure (identified incorrect client IP vs whitelisted IP for socket/XML feed)
- Proactive documentation (added troubleshooting step to internal wiki for future support cases)
- Organizes and prioritizes concurrent work using Kanban with impact-based prioritization (time sensitivity, business/revenue impact)
Like what you see? We'll introduce you to Zaki directly.
Experience
Education
Awards
Skills
Languages
Certifications
Browse Similar
Similar Candidates
Benjamin Kennedy
Senior Sales & Customer Success leader specializing in territory growth and data-driven GTM
“Enterprise healthcare GTM/CS leader who owned large accounts end-to-end (sales through renewal), including scaling a hospital network rollout to 51 of 52 facilities in ~3 months. Built an automated customer-feedback and response system (“Schism”) using n8n + ChatGPT that cut CS workload by ~50% and informed product priorities, and has experience driving cross-functional EHR-related deployments and GTM analytics (Metabase/Snowflake/Firebase).”
Akshaya Ramprasad
Senior Customer Success Manager specializing in SaaS marketing platforms and analytics
“Enterprise Customer Success professional (Iron Mountain Services) who owns accounts end-to-end from onboarding through renewal, with a strong focus on driving adoption via success plans, stakeholder alignment, and integration unblocking across Product/Engineering/Sales. Also has adjacent martech/analytics exposure (Google Analytics, Search Console, SEO audit tools) and experience translating customer feedback and usage data into roadmap-impacting product requirements.”
Ekta Rani
Mid-level Customer Success Manager specializing in enterprise SaaS and digital banking adoption
“Customer Success/CSM leader with Freshworks enterprise experience owning complex accounts end-to-end (onboarding, adoption, renewal, and expansion). Demonstrated impact through quantified outcomes (e.g., +20% resolution speed, +15% CSAT, +25% handling-time improvement) and strong cross-functional execution on high-stakes integrations (Freshdesk–Salesforce) plus product influence via PRDs/user stories (Shopify integration improvements).”
Mid-level Customer Success & Implementation Leader specializing in operations and process optimization
Senior Customer Success Engineer specializing in technical implementations and API integrations
Scott Poniewaz
Executive Growth & Operations Leader specializing in startups, e-commerce, and HR tech
“Serial entrepreneur and entrepreneurship instructor at Montana State University currently bootstrapping MEETR (meetr.pro), a platform targeting snowsports instructors and outdoor guides, with early customers acquired via paid social, SEO, paid search, and cold outreach. Previously built and scaled EXEC from zero to one to 25,000+ members, culminating in acquisition by Community.co after selling into elite professional organizations and private clubs.”
Interested in Zaki?
We'll personally introduce you - no strings attached.
Build your dream team with Reval
Our AI agents source, screen, and vet candidates for your open roles. Get qualified, high-intent candidates on your desk within 48 hours.
Discover more candidates like Zaki
Search across thousands of pre-screened, high-quality, high-intent candidates on Reval.
Search Talent