Vetted Chief Operating Officers in the Greater Miami

“Operations leader with experience standing up and scaling a bespoke, high-growth services operating model at ADP (Comprehensive Services), including SOP standardization, BPM/workflow deployment, and analytics/automation enablement. Reports major outcomes including 99.5%+ accuracy, NPS 71, and a turnaround from losses to significant profitability growth, with a metrics- and governance-driven approach to change management and executive advising.”

“Operations and general management leader with experience spanning Citibank (Regional VP), a startup COO/GM role, and industrial operations at Tatco. Has delivered high-impact operational and technology changes including a Paychex payroll migration for 150+ employees and an ERP/subscriber migration of 200,000+ records that improved marketing execution and sales enablement, while also managing executive alignment and sensitive workforce matters.”