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Cherrice Mason - Talent Acquisition Operations Manager in Dallas County, Texas

Cherrice Mason

Director-level Talent Acquisition Operations leader specializing in global TA programs, HRIS/ATS, and compliance

Global Medical ResponseBurdett CollegeDallas County, Texas18 Years ExperienceDirector LevelWorks On-Site

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About

Talent Acquisition Operations leader with 15+ years spanning aviation and helicopter rescue/emergency services through manufacturing, healthcare, and SaaS. Has led teams up to 30 and recently drove a major shift from a business-unit recruiting model to shared services across 8 units, improving Workday reporting/integrations and helping a SkillBridge program exceed goals by 100%.

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Key Strengths

  • 15+ years talent acquisition leadership across multiple industries (aviation, emergency services, manufacturing, healthcare, SaaS)
  • Led and managed recruiting teams ranging from 1 to 30 (sourcers, recruiters, coordinators)
  • Redesigned TA operating model from business-unit to shared services; led a team of 7 through change management across 8 units
  • Improved executive workforce reporting in Workday and supported Workday–iCIMS integration
  • Drove SkillBridge program results to exceed targets by 100%
  • Led ATS implementations and beta testing efforts (including Avature) and productivity-focused dashboard testing
  • Maintained operational rigor in high-stakes environments via SOPs, documentation control, and structured training

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Experience

Talent Acquisition Operations ManagerGlobal Medical Response (GMR) · Sep 2023 – Feb 2025
Client Services Operations Manager – TA for People Services and RPO Client Delta AirlinesAlexander Mann Solutions (AMS) · Feb 2022 – Apr 2023
Contract Senior Talent Acquisition PartnerCVS Health · Aug 2021 – Feb 2022contract
Manager, Talent Acquisition Operations & DiversityKyocera Document Solutions Americas · Nov 2020 – Aug 2021
Talent Acquisition Operations ManagerNorth American Stamping Group · Jan 2019 – Mar 2020
Client Consulting Services - Executive Search Recruitment Operations ManagerSteppingStones · Nov 2013 – Jan 2019
Escalations Team; Senior Talent Acquisition RecruiterKenexa (IBM) · Dec 2006 – Nov 2013

Education

Burdett Collegeassociate, Psychology

Awards

  • Dean’s List Champion - Burdett College
  • Employee of the Month Award - Kenexa (IBM)

Skills

Power BIChange managementProject managementData integrityPerformance managementCoachingStakeholder managementVendor managementOnboardingTalent acquisitionTalent acquisition operationsRecruitment process outsourcing (RPO)Executive searchCorporate recruitingMilitary recruiting

Languages

English

Certifications

Predictive Index Analyst - Certified PractitionerDISC - PPAWiley PXTHPTI - High Potential Trait IndicatorsPXT – Wiley Assessment ConsultantDDI Certificate – Strategies for Influencing OthersFranklin Covey Leadership Development - Facilitator ChampionToyota Quality Production System (TQPS) for Leadership - Continuous Improvement Certificate

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Cherrice MasonDirector-level Talent Acquisition Operations leader specializing in global TA programs, HRIS/ATS, and compliance