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CM
Cherrice Mason
Director-level Talent Acquisition Operations leader specializing in global TA programs, HRIS/ATS, and compliance
Dallas County, TexasTalent Acquisition Operations Manager18 years experienceDirectorHealthcareEmergency Medical ServicesAviation
ScreenedIdentity Verified
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About
Talent Acquisition Operations leader with 15+ years spanning aviation and helicopter rescue/emergency services through manufacturing, healthcare, and SaaS. Has led teams up to 30 and recently drove a major shift from a business-unit recruiting model to shared services across 8 units, improving Workday reporting/integrations and helping a SkillBridge program exceed goals by 100%.
Experience
Talent Acquisition Operations ManagerGlobal Medical Response (GMR)
Client Services Operations Manager – TA for People Services and RPO Client Delta AirlinesAlexander Mann Solutions (AMS)
Contract Senior Talent Acquisition PartnerCVS Health
Manager, Talent Acquisition Operations & DiversityKyocera Document Solutions Americas
Talent Acquisition Operations ManagerNorth American Stamping Group
Client Consulting Services - Executive Search Recruitment Operations ManagerSteppingStones
Escalations Team; Senior Talent Acquisition RecruiterKenexa (IBM)
Education
Burdett Collegeassociate, Psychology
Key Strengths
- 15+ years talent acquisition leadership across multiple industries (aviation, emergency services, manufacturing, healthcare, SaaS)
- Led and managed recruiting teams ranging from 1 to 30 (sourcers, recruiters, coordinators)
- Redesigned TA operating model from business-unit to shared services; led a team of 7 through change management across 8 units
- Improved executive workforce reporting in Workday and supported Workday–iCIMS integration
- Drove SkillBridge program results to exceed targets by 100%
- Led ATS implementations and beta testing efforts (including Avature) and productivity-focused dashboard testing
- Maintained operational rigor in high-stakes environments via SOPs, documentation control, and structured training
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