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Cory Crayn

Executive operations leader specializing in transformation and program management

5W Public RelationsBoston Conservatory at BerkleeNew York, NY20 Years ExperienceExecutive LevelWorks On-Site

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About

Operations leader with broad platform and shared-services experience across agency and multi-brand digital businesses, including 5W Public Relations and TodayTix Group. They have repeatedly been given expanding cross-functional scope—spanning IT, procurement, facilities, risk, compliance, privacy, vendor governance, and executive reporting—and appear strongest in building governance, standardizing operating models, and leading enterprise change across complex organizations.

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Key Strengths

  • built and expanded shared services ownership across company-wide functions
  • cross-functional operating model standardization across multi-brand and multi-geo organizations
  • executive partnership with CEO and senior leadership
  • integration and transformation leadership in complex stakeholder environments
  • designed governance structures, reporting cadences, and decision rights
  • centralized compliance, privacy, vendor governance, and program management functions
  • strong change management focus during enterprise initiatives
  • broad platform operations scope spanning IT, systems, facilities, sourcing, risk, and analytics

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Experience

Executive Vice President, Operations5W Public Relations · Jan 2023 – Jan 2025
Head of Operations & Program ManagementTodayTix · Jan 2022 – Jan 2023
Senior Global Director, Operations & AdministrationTodayTix · Jan 2019 – Jan 2022
Senior Director, Marketing OperationsTodayTix · Jan 2017 – Jan 2019
Director, Brand ActivationTodayTix · Jan 2017 – Jan 2017
Experiential Marketing LeadEileen Fisher · Jan 2013 – Jan 2016
Special Events ManagerHetrick-Martin Institute · Jan 2010 – Jan 2013
Founder & DirectorCory Crayn Events · Jan 2005 – Jan 2010

Education

Boston Conservatory at BerkleeMusical Theatre

Skills

Cross-Functional LeadershipProgram ManagementAutomationOperations Managementvendor managementcomplianceOperations LeadershipOrganizational TransformationOperational Strategy & ExecutionProgram & Project ManagementClient Services & Stakeholder ManagementProcess Improvement & Workflow OptimizationWorkforce Planning & Resource ManagementProcurement & Vendor ManagementTechnology Operations

Languages

English

Certifications

Praxis Leadership Development & Coaching Program Certificate

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Cory CraynExecutive operations leader specializing in transformation and program management