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Eric Holden
Senior technology and operations leader specializing in digital transformation
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About
Strategy and operations leader with cross-sector experience in tech, finance, government, and logistics, known for building and scaling transformation and automation programs from the ground up. Their track record includes $4M in annual automation savings/revenue, $5M+ in first-year savings for financial institutions through KYC/AML workflow automation, and a new logistics service launch that expanded to multiple cities and generated $15M in revenue.
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Key Strengths
- Scaled workflow automation program from zero to $4M annual savings and new revenue
- Management consulting experience serving large financial institutions
- Built reusable KYC and AML automation solutions generating $5M+ first-year savings
- Led end-to-end go-to-market launch for new logistics service
- Scaled new service from one metro launch to three additional cities, driving $15M in new revenue
- Strong change management in resistant organizations
- Executive stakeholder alignment with COO and C-suite leaders
- Led large-scale transformation impacting 10,000+ business units
- Delivered modernization program one month ahead of schedule
- Generated 40,000+ hours saved in first year through transformation effort
- Uses dashboards and incentive structures to drive stakeholder engagement and execution
- Cross-sector experience across tech, finance, government, and logistics
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