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Nikhil Saukhla - Head of Operations & Chief of Staff

Nikhil Saukhla

Director-level Operations & Chief of Staff specializing in HealthTech and venture-backed startups

RhaeosUCLA12 Years ExperienceDirector LevelWorks On-Site

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About

Operations leader/advisor with experience joining a Cedar Sinai Accelerator spinout (RAIOS) at an inflection point and rebuilding the company’s internal ops “connective tissue” across HR, finance, IT, product, and sales. Uses structured frameworks (RACI, OKRs/KPIs), rapid diagnostics, and tool centralization (Gusto, BILL, Brex) to create scalable, founder-friendly operating systems.

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Key Strengths

  • Built operational foundation for a fast-scaling startup via a 2-week ops audit and end-to-end process mapping
  • Implemented RACI ownership matrices across core processes to clarify accountability and fix communication breakdowns
  • Centralized HR/finance/ops tooling (Gusto, BILL, Brex) to reduce redundant handoffs and improve visibility into headcount, spend, and compliance
  • Creates scalable systems (ownership, workflows, metrics) rather than patch fixes; prioritizes by quantified cost of inefficiencies
  • Effective at mentoring technical/clinical founders by translating ops into outcome-focused language and delivering quick wins
  • Balances hands-on implementation sprints with strategic cadence-setting and leader coaching to avoid creating dependency
  • Manages multiple parallel cross-functional initiatives with executive alignment
  • Creates structured operating cadences (weekly exec syncs, check-ins) that reduce coordination debt
  • Builds lightweight accountability systems (dashboards, written updates, clear ownership) without excess bureaucracy
  • Identifies and automates repetitive operational work to increase executive focus and velocity
  • Balances strategic systems design with day-to-day execution via time-blocking and clear boundaries
  • High discretion and trusted handling of sensitive information (trained in talent agency environment)

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Experience

Head of Operations & Chief of StaffRhaeos · Jul 2021 – Present
Head of Platform & OperationsCedars Sinai Tech Ventures · Jul 2021 – Jan 2023
Operations Manager & Chief of StaffRoofTop Management · Aug 2019 – Aug 2021
Talent Agent TraineeUnited Talent Agency (UTA) · Jul 2016 – Jun 2019
AnalystMosaic Media Group · Jan 2015 – Jun 2016
Analyst & HR CoordinatorAtlas Entertainment · Jan 2014 – Jan 2015
Resident AdvisorUCLA Residential Life · Jun 2012 – Jun 2016part-time

Education

UCLAbachelor, Political Science & International Relations (2016)

Skills

Performance ManagementTeam BuildingStakeholder CommunicationProgram ManagementVendor ManagementBudget ManagementOnboardingGoogle WorkspaceNegotiationOrganizational DesignBusiness InfrastructureCross-Functional ExecutionOperational Systems ScalingWorkflow OptimizationSOP Development

Languages

EnglishHindiPunjabiSpanishFrenchGerman

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Nikhil SaukhlaDirector-level Operations & Chief of Staff specializing in HealthTech and venture-backed startups