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Thomai Roi
Executive operations leader specializing in strategy, healthcare, and startup growth
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About
Operator and fractional COO who thrives as an early-stage builder: she joined a coaching company as its first full-time hire, built the full operational backbone, and helped scale it from $20K monthly revenue to seven-figure annual revenue for three straight years. Her background blends hands-on startup execution across HR, finance, fulfillment, and systems with prior experience supporting technical product builds in healthcare and a Silicon Valley agency working in metaverse, AR, and gaming.
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Key Strengths
- First full-time hire who built the entire operational backend of a coaching startup
- Helped scale company from $20K MRR to seven-figure annual revenue for 3 consecutive years
- End-to-end operator across HR, client fulfillment, finance, and P&L ownership
- Built systems, SOPs, dashboards, and real-time team communication infrastructure from scratch
- Strong zero-to-one startup builder comfortable creating structure in ambiguity
- Bridges strategy and execution across pricing, offers, marketing, contracts, and fulfillment
- Improved cadence and accountability for a fast-moving software development agency
- Established project intake criteria, scope guardrails, and progress touchpoints for technical teams
- Cross-functional experience spanning coaching, healthcare, and emerging tech environments
- Exposure to metaverse, AR, gaming, and blockchain-adjacent technical work
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Experience
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2 publications
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