Vetted ServiceNow Professionals

“Current CTO of an analytics company in the eye industry that was acquired by a larger organization, and now exploring building a new analytics platform for individual provider offices. Focused on helping practices grow revenue and improve the patient journey to drive long-term retention, with entrepreneurial motivation tied to building a legacy business for their family.”

“Built and operates a production LLM agent for enterprise IT operations that triages and drafts resolutions for high-volume ServiceNow tickets using LangChain + RAG (Pinecone/pgvector) and AWS Bedrock/OpenAI. Emphasizes reliability with schema-validated stages, offline eval datasets from real tickets, and CloudWatch-driven monitoring/guardrails; system scales to 40K+ tickets/month and cut resolution time ~28%.”

Sandhya Yadavalli

Screened

Mid-level Cybersecurity Analyst specializing in SIEM, incident response, and Zero Trust

Remote, USA3y exp

“Cybersecurity/SOC-focused engineer with hands-on production experience integrating and tuning Splunk Enterprise Security for a zero-trust program, including CIM normalization, correlation/risk-based detection tuning, and performance optimization via forwarder-level filtering and index strategy. Has cross-disciplinary incident troubleshooting experience spanning SIEM, networking, and hardware, and has automated customer/team-specific security workflows using Python in Splunk playbooks; collaborated on-site with HSBC IT/SOC teams to deliver dashboards and security policies.”

“Creative director/designer spanning high-polish marketing brand work and enterprise innovation: built a full podcast brand ecosystem and a cinematic historical visualization using Google Veo 3. Also led an AR/VR-assisted remote troubleshooting initiative at TriMas (HoloLens-style workflows), delivering a 40% MTTR reduction and cutting expert travel by 50%+ while standardizing reusable interaction components for global teams.”

Joshua Smith

Screened ReferencesStrong rec.

Executive engineering leader specializing in AI automation and enterprise transformation

Banks, OR23y exp

“Technology leader with deep accelerator and zero-to-one product experience across the Department of Defense, Fortune 100 enterprises, academia, and GovTech. Most notably, they built a seven-tier solution that generated over $10M in first-year savings and was adopted by 300+ DoD organizations, positioning them as a strong CTO-type operator for mission-driven startups and complex enterprises.”

“Built a production RAG-based “unified assistant” that consolidates siloed company documents into a single chatbot while enforcing fine-grained access control via RBAC/metadata filtering with OAuth2/JWT. Experienced orchestrating LLM workflows with LangChain/LangGraph + FastAPI (async + caching) and measuring performance via retrieval accuracy and response-time SLAs. Also delivered a churn analytics solution with dashboards and automated retention campaigns using n8n.”

“Customer-facing implementation/security-focused professional with experience at Freshworks and IMImobile (Cisco), advising enterprise customers on app security for CRM/ITSM and sensitive/PII workflows. Has led threat-model-driven remediation for API/RBAC/token risks and troubleshot complex cloud integration incidents (token expiry + load balancer misrouting) using logs/metrics/tracing, escalating with clear technical reports to accelerate engineering fixes.”

“Azure cloud platform engineer with strong enterprise Linux operations background who designs multi-region HA/DR on Azure (and AWS) using Azure Site Recovery, Traffic Manager, AKS autoscaling, and geo-replicated Azure SQL. Built secure Azure DevOps CI/CD pipelines for .NET/Python microservices to AKS/VMs and provisions full environments via Terraform modules with remote state, drift checks, and staged rollouts; has not directly owned IBM Power/AIX at scale.”

Sravanti Dandu

Screened

Mid-level Cloud Engineer specializing in AWS & Azure infrastructure automation

Arizona, USA6y exp

“Backend/platform engineer (American Express) who built a Flask-based orchestration layer to automate infrastructure provisioning and integrated Azure AD/JWT RBAC security. Strong in PostgreSQL/SQLAlchemy performance optimization (70%+ query-time reduction) and scalable async/event-driven architectures, including ML inference pipelines (SageMaker/Azure ML/Hugging Face) and high-throughput job queues (Celery/Redis) with reliability patterns like DLQs and idempotency.”

“Analytics professional at Santander Bank with hands-on experience building SQL and Python workflows for transaction reporting, reconciliation, and monitoring across messy multi-source financial data. They combine strong data validation and exception-handling practices with stakeholder-friendly dashboards, and also bring digital analytics experience from a Google Analytics UI optimization project focused on funnel drop-off and engagement.”

“Enterprise-minded builder who has owned complex, high-impact systems from discovery through stabilization, including a customer master data platform at AB InBev serving 2,000 sales reps across 13 countries. Also demonstrates strong AI product instincts, having built a first-place ReAct-style NYC property intelligence agent at IBM's AI Demystified Hackathon, while showing deep rigor in data quality, integrations, and production reliability.”

Shane Howard

Screened

Executive technology and operations leader specializing in consulting, SaaS, and digital transformation

Salt Lake City, UT32y exp

“Serial operator and founder with four exits, including a recent business sale after raising $750K, and experience leading 17 acquisitions. Has held CEO, CIO, and global delivery/operations leadership roles across VC-backed, PE-backed, and high-growth companies, with a strong track record in GTM, operational scaling, and building repeatable cross-functional systems for growth and exit.”