Delia Chung

“Product leader at Mastercard who has repeatedly built and commercialized AI-driven fraud products across payments and healthcare, including a patented ML approach and a fraud suite that won 30+ enterprise customers in its first year. Stands out for combining deep ML product judgment with workflow design, explainability, and human-in-the-loop thinking to drive real operational change.”

“Brand strategist and business builder with startup experience at Betterment pre-launch, operational and revenue strategy work at Patch, and 15 years at McCann delivering 10 AOR wins including Qualcomm, HomeGoods, Air Wick, and Kroger. Particularly strong at entering unfamiliar categories, uncovering overlooked customer insights, and turning them into clearer positioning, smarter targeting, and winning pitches.”

Claudia Perez

Screened

Director-level Chief of Staff and strategy operations leader in multinational environments

New York, NY26y exp

“Cross-functional strategy and operations leader with experience spanning telecom, nonprofits, logistics, consulting, and startup environments. Particularly strong in turning high-level strategy into executable operating models—most notably mapping 300+ cross-functional initiatives after a planning effort, work that became the basis for a PMO. Brings a rare blend of change management, operational rigor, and political savvy in complex organizations.”

Dewayne DeRozzo

Screened ReferencesStrong rec.

Executive Strategy & Operations Leader specializing in SaaS, AI, and GTM transformation

New York, NY13y exp

“Ops/tech program leader who supported the national rollout of the 988 Suicide & Crisis Lifeline by building an enterprise OKR system and implementing Asana + real-time dashboards across technology, operations, clinical support, and communications. Has led a 15-person team and repeatedly improves executive productivity through pragmatic tool rollouts (HubSpot, SharePoint/Confluence, Slack/Zoom) and lightweight integrations.”