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Jay Patel
Mid-level operations and client experience leader in hospitality and retail
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About
Operator-founder with a mix of startup strategy, business development, and hospitality/event operations leadership. Built sponsorship pipelines and partner networks for Cal Poly Pomona, founded an MBA startup called KnowFlow, and is currently building WatchMatch, showing a strong pattern of identifying user pain points and turning them into structured go-to-market and operational plans.
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Key Strengths
- built outbound sponsorship pipeline from scratch
- secured sponsor relationships supporting 20+ university events annually
- disciplined multi-channel outreach and follow-up
- founder of micro-learning platform with end-to-end business planning
- strong grasp of startup metrics and market evaluation
- operations builder who established banquet SOPs and scalable processes
- client and stakeholder synthesis for senior leadership decision-making
- customer-driven opportunity validation through prototypes and beta feedback
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