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JM
Jyoti mishra
Director-level Scrum Master / Technical Program Manager specializing in Agile delivery
Dallas, TexasDirector Project Management10 years experienceDirectorTechnologySaaSE-commerce
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About
Director of Projects with experience owning HR operations processes from onboarding through exit and partnering with engineering to build/fix HRMS-related systems. Led cross-functional teams (engineering, QA, DevOps, operations, legal) to resolve data/tooling issues and improve operational rigor through Jira/Confluence documentation and multi-level code checks; also managed org-wide Jira licensing and user provisioning.
Experience
Director Project ManagementAvenio GPT
Senior Technical Program ManagerCornerstone OnDemand
Project ManagerITC Infotech
Senior AnalystAccenture
PMO AdminRave Technology
PMO AdminIndusInd Bank
Education
MMMIT, Pune, Indiabachelor, Information Technology (2013)
Key Strengths
- Managed a team of 5–7
- Built end-to-end employee lifecycle processes (onboarding through exit)
- Redesigned onboarding to automatically assign compliance trainings
- Improved new-hire experience by providing proactive directions via email (reduced confusion)
- Led cross-functional incident/workflow fix with engineering/QA/DevOps/stakeholders and delivered on committed timeline
- Implemented rigorous documentation practices using Jira tickets and Confluence
- Established two-level code check/review process to improve quality
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