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Jyoti mishra
Director-level Scrum Master / Technical Program Manager specializing in Agile delivery
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About
Director of Projects with experience owning HR operations processes from onboarding through exit and partnering with engineering to build/fix HRMS-related systems. Led cross-functional teams (engineering, QA, DevOps, operations, legal) to resolve data/tooling issues and improve operational rigor through Jira/Confluence documentation and multi-level code checks; also managed org-wide Jira licensing and user provisioning.
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Key Strengths
- Managed a team of 5–7
- Built end-to-end employee lifecycle processes (onboarding through exit)
- Redesigned onboarding to automatically assign compliance trainings
- Improved new-hire experience by providing proactive directions via email (reduced confusion)
- Led cross-functional incident/workflow fix with engineering/QA/DevOps/stakeholders and delivered on committed timeline
- Implemented rigorous documentation practices using Jira tickets and Confluence
- Established two-level code check/review process to improve quality
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