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Rohan Jain
Mid-level Operations & Client Success Manager specializing in process automation and vendor management
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Sales/business development professional with experience in high-value client account expansion and partner acquisition (including real estate sales/property management) who also self-taught Python and built a Selenium-based automation system to eliminate manual booking work. Demonstrated measurable impact across both revenue/relationship outcomes (profit margin lift, high CSAT) and operations (70% faster bookings, 95% fewer errors, 25%+ efficiency gains).
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Key Strengths
- Owned full outbound motion from research/outreach through qualification and handoff
- Drove 10% increase in profit margins at Maxim
- Achieved 98% client satisfaction rate (Maxim)
- Closed real estate sales/property management opportunities with 95% success rate
- Built and executed multi-channel outreach campaigns (email/phone/scheduling) to expand accounts and onboard partners
- Improved response rates by refining messaging to concise, high-value points
- Created structure in ambiguous, manual operations by mapping workflows and defining ownership
- Built Python + Selenium automation that reduced booking time by 70% and eliminated 95% of manual errors
- Delivered 25%+ operational efficiency gains by aligning stakeholders around efficiency/cost-control initiatives
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