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William Healy

Mid-level Sports Retail & Operations Manager specializing in hockey equipment and customer service

Grand Rapids, MIGeneral Manager6 years experienceMid-LevelRetailSporting GoodsFood & Beverage
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About

Hockey pathway mentor and current Senior A (MIHL) player with experience from AA travel through ACHA D2 at Davenport University, plus a full-time role at a Grand Rapids athletic training facility and part-time work at a hockey pro shop. Brings an active network of coaches and NAHL connections, and has directly mentored players using film-based development plans that helped them progress to AAA and earn NCAA D3 opportunities.

Experience

General ManagerD1 Training Grand Rapids
Lead OpticitainAmerica’s Best Eyecare and Eyewear
Skate SharpenerOn Your Game Pro Shop
Hockey Tournament InternWest Michigan Sports Commission
InternshipAddix Sportswear
Assistant ManagerPerani’s Hockey World
Taking customer ordersStarbucks
Retail AssociateSport Excellence Hockey Shop

Education

Davenport Universitybachelor, Sport Management (2023)
Davenport Universitymaster, Business Administration
East Syracuse-Minoa Central High Schoolhigh_school (2017)

Key Strengths

  • Multi-level hockey pathway experience (youth/AAA/junior/college/Senior A) with NAHL contacts
  • Hands-on player development mentoring leading to AAA advancement and NCAA D3 offers
  • Strong network with active youth, high school, and college coaches
  • Experience running social media for an athletic training facility and a hockey pro shop
  • Player evaluation approach emphasizing hockey IQ, work ethic, and character/leadership

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Contact

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Languages

English

Skills

Customer ServiceSalesRetail SalesInventory ReceivingInventory TaggingSkate SharpeningSkate RepairEquipment FittingEquipment RepairScreen PrintingLaser CuttingSublimation Apparel ProductionNetSuitePrintavoOrder Taking