Vetted ServiceNow Professionals

“Backend-leaning engineer at Coforge with strong experience in subscription lifecycle and billing platforms, combining PostgreSQL, MongoDB, Azure, Kubernetes, and messaging systems. Stands out for owning production systems end to end and driving an event-driven architecture shift that reduced failures by 30%+ and improved response times by 40%.”

“Cloud/DevOps-focused engineer with production experience in Linux, AWS, Kubernetes, and cloud-native architectures. Has built GitHub Actions CI/CD pipelines for containerized Kubernetes deployments and implemented Terraform-based AWS infrastructure with modular design and remote state/locking (S3 + DynamoDB) plus PR/CI-driven change control.”

“Full-stack engineer with experience at Capital One and Prime Softech owning production systems end-to-end: secure authentication (Java/Spring Security + React/Redux) through AWS ECS deployments with Terraform and CI/CD. Strong reliability/observability focus (Prometheus/Grafana/ELK/CloudWatch) with quantified improvements (15% reliability gain, 30% fewer post-release defects). Also led legacy monolith-to-microservices refactors and built real-time Kafka/Spark ingestion pipelines for analytics/fraud detection.”

Bhakti Patel

Screened

Senior Full-Stack Software Engineer specializing in .NET, Python, and cloud-native systems

Worcester, MA11y exp

“Full-stack engineer who owned an end-to-end production feature for a Piraeus Bank stock exchange module, spanning React/TypeScript, backend services, and cloud operations with Docker + CI/CD, delivering reported 90% faster API responses and improved uptime. Also built a Smartwound research MVP on AWS, creating a Python image-processing/scoring pipeline to ship despite unclear image-analysis specs.”

sarah robert

Screened

Staff RPA & Automation Engineer specializing in Financial Services

Baton Rouge, LA11y exp

“Blue Prism RPA developer in a small FinTech-aligned team who owned ~20 production bots and drove both delivery and reliability. Built a shared VDI/locking design that cut infrastructure cost ~20–30% and routinely handled ServiceNow-driven production incidents end-to-end, including hotfixes and longer-term SDLC fixes. Also acted as a player-coach, training junior hires and maintaining high bot success rates (up to 99% within SLA).”

“Healthcare analytics professional with TCS/Humana experience turning messy claims and eligibility data into reliable reporting assets using SQL and Python. They combine strong data engineering and analytics execution with stakeholder management, including automating monthly claims reporting from half a day to under 5 minutes and driving a provider outreach effort that reduced claim rejection rates by about 20%.”

“Sales leader with experience scaling national enterprise/public-sector sales across healthcare, tech, and government markets. At Jaco Inc, they grew a business unit from roughly $3M to nearly $100M annually while building a repeatable, metrics-driven organization and national channel partner program. Currently operating in a high-performance strategic account environment at Inovalon, with strength in complex multi-stakeholder SaaS deals and recurring revenue growth.”

“Full-stack and AI product engineer with strong AWS/Snowflake experience who built an internal feature flag platform and helped migrate a cybersecurity insights product into a multi-agent AI chat interface. They report production scale of 1M+ embeddings and 50k+ monthly queries, with outcomes including an 80% reduction in analyst work and dashboard generation in 7 minutes; the work was also featured by Claude and AWS.”

“Early-career engineer from BNP Paribas who drove a large-scale observability modernization—selecting and implementing Prometheus/Grafana for a 2000+ server estate, then productionizing it on Kubernetes via Docker/Jenkins. Known for hands-on demos, strong documentation/templates, and pragmatic troubleshooting (including custom Python metrics) that improved visibility and cut debugging time by ~60%.”

Prasanth Sai

Screened

Mid-level Data Engineer specializing in cloud lakehouse/warehouse pipelines

4y exp

“Data engineer with HCA Healthcare experience building and operating end-to-end AWS-based pipelines for clinical and operational reporting (50–100 GB/day), serving curated data into Redshift/Snowflake for Power BI/Tableau. Emphasizes production reliability (Airflow SLAs/retries/alerting, logging/observability) and strong data quality controls (reconciliations, schema/null/duplicate checks), and has shipped versioned REST APIs to expose warehouse data to downstream systems.”

“Platform/infra engineer with deep Kubernetes (EKS) and VMware vSphere experience who has led a monolith-to-microservices transition for a credit lending decision platform. Built GitOps-driven Terraform delivery with strong governance, and used LaunchDarkly-based progressive rollouts plus Datadog observability to safely ship multiple times per day (reported ~6x throughput and 1/3 the bugfix tickets vs legacy). Also operates hybrid on-prem/AWS networking (firewall + Transit Gateway, BGP) and has handled high-stakes datacenter migrations (100TB Storage vMotion) under Sev1 conditions.”

“Game-studio QA tester with full lifecycle experience (feature kickoff through release/live updates), strong in structured test planning, edge-case discovery, and disciplined defect tracking. Partners closely with engineers via Jira/standups, providing detailed repro steps, logs, and evidence, and builds regression coverage to prevent recurring UI/data-loss issues.”

“Veteran implementation consultant with 30+ years of hands-on ERP, functional consulting, and business analysis experience across multiple industries. He has repeatedly owned full lifecycle delivery, including a successful ERP financial and distribution implementation completed in under four months, and later returned to upgrade a long-term electronics client 15 years after the original deployment.”

“Project manager with end-to-end ownership of complex enterprise software implementations, including post-acquisition platform migrations from Genesys to Avaya and a portfolio of 9 concurrent projects. Brings hands-on governance discipline across planning, RAID tracking, resource capacity, critical path management, and executive communications, with experience delivering mission-critical operational and manufacturing system upgrades.”

“IBM Power/AIX engineer with hands-on experience building Oracle RAC environments on Power10 (VIOS, HMC, LPAR/DLPAR, SEA/NPIV) and troubleshooting high-severity production incidents involving SAN/network dependencies. Has led infrastructure refresh and data center consolidation efforts (Power9 rebuilds via mksysb, staged cutovers) and built shell-script automation for monitoring and backup to improve operational stability.”