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Andree Urcuyo

Director of Operations specializing in HR and global supply chain

KEYOUniversity of ChicagoRemote10 Years ExperienceDirector LevelWorks On-Site

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About

Operator/program leader from Keyo who builds the “operating backbone” for fast-moving teams—OKRs/KPIs, dashboards, SOPs, and tight decision cadences. Led end-to-end initiatives spanning supply/delivery stabilization, finance reporting/forecasting inputs, vendor alignment, and company-wide SOC 2 Type II compliance with centralized audit evidence.

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Key Strengths

  • Built and rolled out company-wide OKR/KPI operating model with clear ownership and reporting cadence
  • Creates single source of truth and decision-oriented operating rhythms to reduce surprises and improve follow-through
  • Cross-functional execution leadership across ops, finance, and external partners/vendors
  • Turns ambiguous goals into measurable plans via dashboards and one-page decision memos
  • SOC 2 Type II readiness execution: broke down controls, assigned owners, tracked gaps/due dates, centralized evidence to reduce audit fire drills
  • Strong prioritization and tradeoff discipline (WIP caps, reversible vs irreversible decisions, coordination-cost vs impact)

Reference Highlights

Moderately Recommended
  • Resourceful
  • Good attitude when facing operational challenges
  • Strong work ethic; goes the extra mile
  • Effective owner of critical due diligence processes over long tenure
  • Able to influence both founders and newcomers to gather needed information
  • Calls efficient meetings to resolve ambiguity
  • Strong at structuring complex problems
  • Straightforward communicator who accelerates problem-solving
  • Trusted partner to founders; builds trust through familiarity and relationships
  • Multi-talented across team and leadership contexts
  • Works well with structure and guidance
  • Seen as capable of COO-in-training

Andree's references speak for themselves. Let us connect you.

Experience

Director of Operations, HR & Supply ChainKEYO Inc. · Jul 2023 – Present
Head of OperationsKEYO Inc. · Apr 2022 – Jul 2023
Global Operations ManagerKEYO Inc. · Sep 2017 – Apr 2022
Line ProducerCONJIN FILM · Dec 2015 – May 2016contract
Instructor & T.A.Northwestern University · Jan 2016 – Jan 2017part-time
Graduate Teaching AssistantUniversity of Chicago · Jan 2017 – Jan 2018part-time
InstructorCornell University · Jan 2013 – Jan 2014part-time

Education

University of Chicagomaster, English Language & Literature
Cornell Universitymaster, Images & Text
Hampshire Collegebachelor, Comparative Literature & Visual Art

Awards

  • Corbel Scholarship - University of Chicago
  • SAGE Fellowship - Cornell University

Languages

EnglishFrenchSpanish

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Andree UrcuyoDirector of Operations specializing in HR and global supply chain