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Carrie Vincent
Executive Design & Strategy Leader specializing in global studio leadership and service innovation
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About
Operations and consulting leader with ~30 years’ experience scaling and stabilizing creative/consulting organizations, including growing frog’s Seattle office from a 3-person seed team to nearly 60 and serving as interim MD at ustwo. Known for diagnosing friction across people/projects/P&L, implementing operating rhythms and stage-gated delivery systems, and driving profitability improvements through client rate-structure redesign and executive decision-making coaching.
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Key Strengths
- Scaled frog Seattle office from 3-person seed team to ~60 while maintaining organizational quality
- Built and implemented a rigorous operating cadence (forecasting, goals/rhythms, stage-gated delivery) to support rapid growth
- Interim global MD experience at ustwo; stabilized utilization and margins via goals, operating rhythms, and performance management
- Deep client and commercial analysis (top-client, multi-year contract/MSA review) to redesign billing rate structures
- Improved profitability while preserving key client relationships using stair-stepped rate increases and transparent, empathetic communication
- Able to reframe engagements from product/digital transformation to executive coaching to unblock decision-making
- Creates decision-making clarity by reducing decision-makers while maintaining stakeholder inclusion and visibility into true initiative costs
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