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Lauren Henry

Senior GTM Enablement & Revenue Leader specializing in sales coaching and scalable onboarding

Heidrick & StrugglesUniversity of Massachusetts AmherstNew York, NY12 Years ExperienceSenior LevelWorks Remote

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About

Senior Membership Manager at Chief who operated in a player/coach leadership role across US/UK teams. Partnered with CRO and RevOps to shift the business from a city-by-city model to a national GTM, scaling membership from 3,400 to 20,000+ and lifting conversion 10% through revamped workflows, enablement, and data-driven KPI dashboards.

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Key Strengths

  • Led and aligned distributed teams across US and UK with consistent operating cadence
  • Drove major GTM transformation from city-by-city to national launch in partnership with CRO/RevOps
  • Scaled membership from 3,400 to 20,000+ during national expansion
  • Improved conversion rates by 10% through new workflows and sales training
  • Strong cross-functional execution with product/design/analytics to turn member insights into UX and workflow improvements
  • Built KPI dashboards to monitor conversion, pipeline health, and performance and diagnose gaps
  • Effective sales enablement leader (training sessions, role plays, coaching) to drive consistent execution

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Experience

Senior Associate, Executive SearchHeidrick & Struggles · Jan 2025 – Present
Senior Membership ManagerChief · Jan 2022 – Jan 2025
Membership ManagerChief · Jan 2021 – Jan 2022
Business Operations ManagerPULSD · Jan 2018 – Jan 2021
Talent AgentWilhelmina Models · Jan 2015 – Jan 2017
Director’s AssistantWilhelmina Models · Jan 2014 – Jan 2015

Education

University of Massachusetts Amherstbachelor, Communication (Minor: Psychology)

Awards

  • Chief - #1 sales leader (three consecutive years)
  • Chief - Time Travel Value Award
  • Chief - Elected to serve on Culture Committee

Languages

English

Certifications

Lean Six Sigma Yellow Belt Certification

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Connect with Lauren

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Lauren HenrySenior GTM Enablement & Revenue Leader specializing in sales coaching and scalable onboarding