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Stephanie Reese
Executive Operations Leader (COO/VP Ops) specializing in SaaS and e-commerce scaling
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About
Operations leader specializing in building scalable internal systems for startups, from being Spoonflower’s first ops hire (5th employee) to launching its first international Berlin/EMEA office from scratch. At bookingkit, drove measurable operational improvements by implementing a customized OKR framework (+18% goal achievement) and deploying automation/AI tools like Contractbook and kapa.ai to eliminate manual work and save engineering time.
Experience
Education
Key Strengths
- Built operational workflows as first ops hire at an early-stage company (Spoonflower)
- Launched first international office in Berlin/EMEA including entity setup and initial hiring
- Implemented OKRs and improved goal achievement by 18% (bookingkit)
- Automated contract creation with Contractbook, reducing manual work to near zero
- Introduced internal AI support (kapa.ai) to reduce developer time spent on employee questions
- Strong diagnostic approach to inefficiencies via system evaluation + frontline stakeholder input
- Effective founder/executive mentoring by sharing context, timelines, and elevating absent stakeholder voices
- Cross-functional hands-on capability across HR, finance, IT ops, and data depending on gaps
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