Vetted Root Cause Analysis Professionals

THAMES HARRISON

Screened ReferencesStrong rec.

Engineering Manager specializing in enterprise SaaS, cloud architecture, and AI/ML

Gainesville, FL17y exp

“Senior engineering manager who stays hands-on (~50/50) while leading teams through design reviews, code reviews, and production issue triage. Shipped scalable platform features (notifications, user action tracking via microservices) with strong quality/performance practices (TDD, high-load testing). Owned a complex cross-system SSO/IdP incident end-to-end, identifying a SameSite+iFrame root cause and delivering a configurable product fix plus support documentation.”

“Recruiting/Talent Operations leader who managed 6–12 person teams across two office locations and drove measurable process improvements. Standardized onboarding (cut ramp time by 2–3 weeks) and redesigned interview scheduling to move candidates forward within 24–48 hours, while leveraging Workday/Lever reporting and leading a GoodTime rollout with HR/IT/HRIS.”

“People/HR leader with deep compensation expertise who built a company’s first enterprise-wide compensation framework, including benchmarking and pay equity analysis, partnering closely with executives to improve transparency, satisfaction, and reduce turnover. Demonstrates strong systems-thinking and employee relations judgment (ADA/FMLA-aware), plus hands-on coaching and conflict mediation to improve leader effectiveness and team trust.”

Emmanuel Ngalima

Screened ReferencesStrong rec.

Mid-Level Software Engineer specializing in geospatial AI and cloud security automation

San Ramon, CA5y exp

“Cloud engineer and cloud OS SME (Chevron) who productionized large-scale security remediation—using Tanium and Ansible to address CIS benchmark noncompliance across 5,000+ servers with robust logging and RCA handoffs. Also drives adoption of a geospatial AI refinery inspection product by consolidating siloed imagery into an enterprise geospatial database, and presents internally on agentic/LLM tooling (LangChain/LangGraph, LangSmith observability).”

Mounika Nadendla

Screened ReferencesStrong rec.

Senior Data Engineer specializing in cloud data platforms and real-time streaming

5y exp

“Data engineer focused on building reliable, production-grade data systems end-to-end: batch and real-time pipelines (Airflow/Kafka/Spark) with strong data quality, monitoring/alerting, and incident response. Has experience integrating external API/web data with retries, throttling, and schema-change handling, and serving curated datasets to analytics (Power BI) and backend consumers with performance optimizations like Redis caching.”

Aldric Pinto

Screened ReferencesStrong rec.

Mid-level AI product and data lead specializing in analytics and healthcare AI

New Haven, CT4y exp

“Product-minded software engineering lead with a blend of backend, data engineering, cloud observability, and AI product experience. They’ve owned systems end-to-end, from ETL job builders that cut setup time 70% to hybrid-cloud observability workflows that reduced monitoring effort 80%, and also drove an AI marketing feature that improved conversion from 2% to 6%.”

“Robotics/remote-sensing software engineer who built and validated multisensor image-processing and spectral chemical-detection pipelines (RX anomaly detection, ACE), including calibration protocols with a motorized shutter and rigorous data QC. Uses white-box NumPy simulators to debug SLAM/registration issues before translating logic to C++, and partnered with hardware teams to solve temperature-driven signal variation via combined software calibration and improved thermal management.”

Jayadeep Nukala

Screened ReferencesStrong rec.

Mid-level Software Engineer specializing in enterprise AI and FinTech integrations

San Francisco Bay Area, CA2y exp

“Built and deployed an enterprise AI testing solution at a startup, then customized and scaled it inside Citigroup over the course of a year to support 40+ projects and 1,000+ daily users. Brings hands-on production experience with multi-agent LLM workflows, RAG, enterprise deployment infrastructure, and real-world incident handling in AI-driven data pipelines.”

“Full-stack product engineer who owned a live-events digital ticketing platform end-to-end, including blockchain-based ticket validation and high-traffic booking flows. Stands out for combining Angular/React frontend work with Java/Spring Boot backend architecture, plus strong production reliability practices around concurrency control, queues, observability, and UX optimization.”

“Founder of pre-revenue cybersecurity startup Ceyepher Security; has already set up lead-intent sourcing, automated pipeline/CRM analytics, and outbound marketing. Plans to raise capital after landing first clients to demonstrate value via revenue, whitepapers, and customer testimonials; interested in studio support to accelerate sales. Mentions a disability that has enabled significant time honing computer science skills and is open to joining innovative work even outside their own company.”

Joshua Smith

Screened ReferencesStrong rec.

Executive engineering leader specializing in AI automation and enterprise transformation

Banks, OR23y exp

“Technology leader with deep accelerator and zero-to-one product experience across the Department of Defense, Fortune 100 enterprises, academia, and GovTech. Most notably, they built a seven-tier solution that generated over $10M in first-year savings and was adopted by 300+ DoD organizations, positioning them as a strong CTO-type operator for mission-driven startups and complex enterprises.”

“Cloud-native integration engineer (Oracle/OCI) with strong production deployment and incident-response experience, including API gateway rollouts, observability (Prometheus/Grafana), and multi-layer debugging for payments systems. Built Python/FastAPI microservices and automation for customer-specific reporting and data sync, and has delivered major performance gains (45 min to <10) plus reliability improvements (MTTD reduced 40%+) through monitoring, playbooks, and resilient integration patterns (streaming/queuing, retries, secure tokens, VPC peering).”

“LLM/agentic workflow specialist with healthcare deployment experience who has taken LLM-based automation from prototype to production using operator-in-the-loop validation, RAG-style retrieval, RBAC, and monitoring for sensitive data compliance. Demonstrated real-time incident resolution (retrieval timeouts due to network/proxy misconfig) and strong GTM support—hands-on developer workshops and sales demos translating technical safeguards and real-time ETL into measurable ROI (70% ops reduction, ~$200K/year savings).”

“People/HR leader specializing in change management, leader coaching, and people analytics—partnered with VP Operations and HR to execute a large-scale restructuring ahead of a major live event cycle with compressed timelines. Uses a systems-thinking, metrics-first approach (operational + engagement + adoption) and has resolved high-stakes ER conflicts involving retaliation allegations through neutral investigations and mediation.”

“Built a production RAG-based “unified assistant” that consolidates siloed company documents into a single chatbot while enforcing fine-grained access control via RBAC/metadata filtering with OAuth2/JWT. Experienced orchestrating LLM workflows with LangChain/LangGraph + FastAPI (async + caching) and measuring performance via retrieval accuracy and response-time SLAs. Also delivered a churn analytics solution with dashboards and automated retention campaigns using n8n.”

“Deloitte engineer who built and shipped AI-powered, Kafka-driven workflow automation for transportation/document processing, including LLM-based semantic search. Strong in production reliability (idempotency, offset management, retries), observability (Datadog/CloudWatch), and database performance tuning (PostgreSQL/Flyway), with measurable latency improvements.”

“Application Engineer supporting customers in a financial trading context, experienced in coordinating urgent patch upgrades and stakeholder communications to minimize downtime. Has hands-on production incident response experience troubleshooting a critical dashboard outage caused by a bad SQL execution plan, escalating with DBAs and deploying a fast fix, then documenting full RCA via problem tickets.”

“QA automation engineer who owned and transformed a JavaScript/WebdriverIO UI automation suite into a reliable CI release gate by refactoring to POM, adding API validations, cross-browser coverage, and aggressively reducing flakiness. Demonstrated strong security mindset by uncovering a critical RBAC gap where restricted users could trigger billing actions via direct API calls, and helped reshape product requirements early through detailed acceptance-criteria questions (e.g., CSV upload partial failures).”

“Engineer with production experience in both high-throughput banking risk systems and LLM agent platforms. Built a real-time transaction risk scoring middleware at JPMorgan Chase (1M+ requests/day) emphasizing HA, observability, and audit/PII compliance, and also architected multi-step LLM agents with strict schema-based tool calling, evaluation loops, and safety guardrails for messy enterprise data.”

Aarush Monga

Screened

Intern Portfolio Strategy & Sourcing professional specializing in supply chain analytics

New York, USA3y exp

“Sourcing/NPI leader with hands-on expertise in should-cost modeling and contract negotiations (including exclusivity and lifecycle cost-downs), leading supplier onboarding through industrialization and SOP. Demonstrated proactive trade/duty risk mitigation by driving a phased localization plan that reduced part costs by 15% then an additional 20%, and has a track record of turning around underperforming suppliers to stabilize samples and improve OTD.”

Wright Beisel

Screened

Mid-level Software Engineer specializing in reliability, automation, and energy systems

3y exp

“Customer-facing technical professional with experience at GE Vernova diagnosing turbine performance issues and translating vague "use AI" requests into concrete software/configuration changes. Brings a data-driven approach to LLM workflow troubleshooting (data quality + performance monitoring) and has led tailored technical workshops/demos using audience research and backup learning modules, with a strong focus on driving product adoption through usability and usage-data feedback loops.”

Ishwari Kulkarni

Screened

Intern IT & Data Analytics professional specializing in automation, cloud operations, and dashboards

Dallas, TX2y exp

“AppSec-focused engineer with experience spanning Accenture and a digital operations support internship, emphasizing secure SDLC and CI/CD security automation (SAST/DAST/SCA). Has hands-on troubleshooting experience using logs/metrics/APM traces (e.g., resolving DAST timeouts caused by rate limiting) and designs AWS/Kubernetes scanning integrations with least-privilege IAM, private networking, secrets management, and observability.”