Vetted Root Cause Analysis Professionals

“Hands-on engineering manager at a marketing company leading a highly senior, distributed team (10 direct reports) while personally coding ~60–70% and owning end-to-end architecture across three interconnected products. Built agentic CRM automation and a reinforcement-learning-driven distribution layer for channel spend/bidding, with a strong focus on scalable design and observability (Prometheus/APM/logging) enabling frequent releases and few production incidents.”

“COO who specializes in professionalizing early-stage/growth operations for sale readiness—at Cooperative Laundry led a major restructuring (40% headcount reduction), redesigned operating hours (24 to 18) to reduce labor cost and improve maintenance uptime, and implemented Lean/Six Sigma systems with KPI-driven operating cadences across multiple sites. Emphasizes cultural transformation ('no surprise' accountability) and mentoring non-ops executives to independently run data-driven operations; cites driving the business to 7x EBITDA and positioning for an acquisition in 2026.”

“Enterprise customer success/program leader with experience at Booz Allen and Deloitte driving adoption and operational outcomes for large federal platforms. Known for data-driven VoC/usage analytics (10+ dashboards), cross-division change management (12+ divisions), and high-stakes incident leadership on platforms used by millions. Also partners with Sales on land-and-expand motions, including a DHS ServiceNow expansion built from documented customer pain points and a quantified business case.”

“Operations and transformation leader who ran UPS Security through a major McKinsey-led restructuring, implementing a shared-services/territory-based "Patch of Land" model. Built task/time-based staffing models that enabled a 1K+ headcount reduction and $70M+ in recurring savings, earning the first UPS CEO Change Maker Award. Also mentors emerging leaders with simple, scalable operating rhythms (cadence meetings, decision frameworks, goal tracking).”

“Python backend engineer focused on high-throughput document/PDF processing systems, building end-to-end pipelines that extract structured content for downstream NLP use cases. Demonstrates strong practical MLOps-adjacent infrastructure skills: Kubernetes deployments, GitLab CI, GitOps workflows, and an incremental migration to AWS using EC2/Lambda tradeoffs. Deep hands-on optimization experience (selective OCR, layout-aware extraction, parallelism, caching, idempotency, and backpressure/autoscaling).”

“Player-coach engineering leader focused on AWS ML infrastructure and deep learning image delivery: provisioned EKS/Kubernetes for multi-node training and automated image release pipelines (Python + AWS CDK) to cut release time from 2 weeks to 1. Also built customer migration tooling for SageMaker HyperPod and owned a security incident end-to-end, implementing prevention tests and process improvements.”

Yernar Smagulov

Screened

Mid-level Software Engineer specializing in autonomous vehicle operations and test automation

Foster City, CA4y exp

“Hands-on Python/IoT engineer with experience spanning research labs and autonomous vehicles (Zoox), focused on making data/decision-support systems reliable in production. Has deployed and Dockerized Python tools with pinned dependencies, built sensor-based on-prem data collection systems (aquafeed evaluation), and troubleshot telemetry issues down to a failing switch port using logs, multimeter checks, and network diagnostics.”

“Enterprise customer success / account leader with experience owning large accounts end-to-end (onboarding through renewal) and delivering strong outcomes (95% retention, >90% usage, 98% CSAT). Demonstrates strong executive stakeholder management and cross-functional leadership—running war rooms to unblock integrations quickly and influencing product roadmap based on aggregated enterprise feedback (30% reduction in customer issues). Also brings GTM/analytics and CRM reporting expertise to modernize attribution and forecasting workflows for global enterprise customers.”

“Candidate is a hands-on engineer using AI as a controlled coding partner rather than an autonomous decision-maker. They have practical experience designing and leading structured multi-agent coding pipelines with specialized roles for code generation, review, and test coverage, and show strong judgment around reliability through schemas, guardrails, reviewer gates, and manual validation.”

Johnny Davis

Screened

Senior Enterprise Customer Success Manager specializing in SaaS adoption and digital transformation

San Jose, CA18y exp

“Enterprise Customer Success leader (10+ years) with experience at Zscaler and supporting Fortune 500 customers, driving high adoption and renewals through metric-driven governance and executive stakeholder management. Known for cross-functional incident leadership (including coordinating with Apple and Product to ship a patch) and for enabling significant expansions (e.g., $600k+ add-on before renewal and a $750k DLP deal) while building Salesforce Marketing Cloud/CRM analytics and enablement tooling.”

“Operations-focused executive and management consultant who has led operational buildouts across sectors: first CEO at a founder-led company, COO of a large nonprofit food bank, and co-founder of a 501(c)(3) that has run for over a decade serving thousands of at-risk children. Brings a structured, metrics-informed approach (process mapping, financial alignment, benchmarking, SWOT) and coaches leaders to connect vision and strategy to scalable operational execution.”

Michael Bruno

Screened

Executive HR & Talent Strategy Leader specializing in global organizations and executive search

Sea Girt, New Jersey45y exp

“Early strategic partner recruited by the CEO to help launch and scale Curio Wellness, a vertically integrated medical cannabis/wellness company, from inception to $150M+ in annual revenue. Built scalable governance and operating systems (three-tier governance, P&L ownership, balanced scorecard, KPI dashboards integrated across ERP/CRM/POS) and coached founders/executives to professionalize leadership and execution, including an 18-month plan that doubled revenue while reducing executive turnover.”

“Engineering leader in cloud security at SysTech with player-coach experience spanning cross-team data/ownership standardization and reporting platform user-journey improvements. Stays technically deep through observability (SLA/SLOs, dashboards, alerting), rigorous code reviews (including AI-assisted coding), and end-to-end incident ownership in IAM/agentless cloud event collection. Targeting $270K–$300K base plus bonus/equity.”

Sandeep Rohilla

Screened

Principal Backend/Platform Engineer specializing in GenAI agent orchestration and LLM pipelines

San Francisco, CA19y exp

“LLM-focused engineer/sales-engineering profile with hands-on experience productionizing complex systems: scalable distributed architecture, multi-tenant monitoring, canary/shadow rollouts, and robust fallback strategies. Demonstrated real-time troubleshooting depth (p99 latency spikes traced to DB connection limits causing retry storms) and strong developer-facing communication via RAG workshops and live, customer-specific demos that helped close deals quickly.”

Gregory Walton

Screened

Senior Software Engineer specializing in SRE, cloud automation, and reliability tooling

Sunnyvale, CA11y exp

“Technically oriented builder focused on taking ambiguous LLM/agentic workflow needs from scoped problem definition to iterative prototypes, with emphasis on edge cases and customer feedback. Has hands-on experience debugging RAG/agent systems, including resolving a real integration issue involving search query quoting differences between manual search and an API, and is comfortable fielding deep developer Q&A in demos.”