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Nicholas Lee
Mid-level business operations professional specializing in retail, partnerships, and operations
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About
Business Administration/Finance graduate from SJSU who spent roughly five years at Guidewire Software, growing from intern to Partner Program Coordinator supporting major insurance ecosystem partners like Deloitte, PwC, Cognizant, and EY. Later relocated to Jakarta to serve as an MBG Kitchen Operations Director, where they built SOPs, organized administrative systems, and used invoice and food-waste analysis to reduce costs and improve meal satisfaction in a mission-driven operating environment.
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Key Strengths
- Built operational structure from the ground up in a highly ambiguous kitchen environment
- Strong cross-functional coordination with executives, consultants, and internal teams
- Analytical cost optimization through invoice and waste analysis
- Process improvement via SOP creation and documentation systems
- Detail-oriented data validation across conflicting internal data sources
- Program coordination for large-scale partner governance and event communications
- Vendor and supplier management, including onboarding and alternative sourcing
- Combines corporate program operations experience with hands-on international field operations
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