Vetted Troubleshooting Professionals

Vigneshwari Shankiri

Screened ReferencesStrong rec.

Senior Java Full-Stack Developer specializing in microservices and cloud platforms

5y exp

“Frontend engineer who has led enterprise-scale UI delivery end-to-end on a microservices platform, designing modular Angular SPAs (v12-17) tightly aligned to Spring Boot REST APIs. Emphasizes quality and release velocity through layered testing (Karma/Jasmine), CI/CD automation (Jenkins/Azure DevOps), performance tuning with RxJS/lazy loading, and incremental rollouts with close product/design/QA collaboration.”

“Backend-focused engineer with healthcare and finance experience (Cardinal Health, JPMorgan) who has owned end-to-end data flows powering dashboards, emphasizing strong validation/data quality and measurable frontend performance gains. Has shipped Spring Boot REST APIs with versioning and Swagger docs, and has stood up an MVP task management system with GitHub Actions CI/CD, Docker, and AWS EC2 deployment.”

John Juszczak

Screened

Senior Software Engineer specializing in C++ tooling, CI/CD, and Unreal Engine pipelines

Los Angeles, CA10y exp

“Gameplay programmer with hands-on Unreal Engine multiplayer shooter experience, notably overhauling aiming/ADS using Enhanced Input and curve-table-driven response curves plus subtle aim assist. Demonstrates strong networking judgment (client-side prediction vs server authority for anti-cheat) and a systems mindset, adding automation/analytics to speed iteration and improve decision-making.”

Nithin Reddy

Screened

Mid-Level Software Development Engineer specializing in distributed systems and event-driven architectures

Santa Clara, California4y exp

“Built and maintained an internal JavaScript/React real-time event monitoring UI used by multiple Goldman Sachs teams (e.g., Private Wealth Management and Bulk Trading Systems). Focused on scaling performance under hundreds of events/sec—using profiling, memoization, batching, and debouncing—and paired it with strong internal documentation and disciplined incident diagnosis via synthetic load testing and logs/metrics.”

“Founder of pre-revenue cybersecurity startup Ceyepher Security; has already set up lead-intent sourcing, automated pipeline/CRM analytics, and outbound marketing. Plans to raise capital after landing first clients to demonstrate value via revenue, whitepapers, and customer testimonials; interested in studio support to accelerate sales. Mentions a disability that has enabled significant time honing computer science skills and is open to joining innovative work even outside their own company.”

Bibhash Biswas

Screened ReferencesStrong rec.

Executive technology leader specializing in AI/ML, SaaS, and cloud architecture

Los Angeles, CA25y exp

“Hands-on CTO and player-coach engineering leader from MindShow who led a 10-person team, transformed a services business into a licensable product sold to Fortune 500 customers, and stayed deep in architecture, AI, and UI work. Particularly notable for combining microservices/system design leadership with practical AI product delivery in speech and media workflows, including a phoneme-generation system the candidate says achieved 99.9%+ accuracy.”

“Creative director/designer spanning high-polish marketing brand work and enterprise innovation: built a full podcast brand ecosystem and a cinematic historical visualization using Google Veo 3. Also led an AR/VR-assisted remote troubleshooting initiative at TriMas (HoloLens-style workflows), delivering a 40% MTTR reduction and cutting expert travel by 50%+ while standardizing reusable interaction components for global teams.”

“HR analytics and systems leader with experience managing distributed teams and building executive-level workforce metrics. Delivered a rapid SAP SuccessFactors Performance and Compensation implementation (12–14 weeks) to hit time-sensitive review and bonus cycles, and has driven high-impact change initiatives including a 12+ year employee financial wellness program and data-led restructuring that significantly reduced layoffs.”

Joshua Smith

Screened ReferencesStrong rec.

Executive engineering leader specializing in AI automation and enterprise transformation

Banks, OR23y exp

“Technology leader with deep accelerator and zero-to-one product experience across the Department of Defense, Fortune 100 enterprises, academia, and GovTech. Most notably, they built a seven-tier solution that generated over $10M in first-year savings and was adopted by 300+ DoD organizations, positioning them as a strong CTO-type operator for mission-driven startups and complex enterprises.”

“Built and launched an internal AI troubleshooting assistant focused on safe, retrieval-first root cause analysis for enterprise systems, with strong attention to monitoring, fallback behavior, and post-launch iteration. Also owns full-stack product work across React and Java/Spring Boot, including high-volume financial operations workflows, and reports measurable LLM improvements such as ~30-40% latency reduction.”

“Implementation project manager with 10+ years delivering complex SaaS programs in healthcare and fintech, including payment integrations, onboarding, migrations, and operational/clinical workflow initiatives. Has owned 4-6 concurrent enterprise implementations at CVS and Fiserv, with strong executive reporting, governance, and cross-functional delivery through go-live.”

“Customer-facing implementation/security-focused professional with experience at Freshworks and IMImobile (Cisco), advising enterprise customers on app security for CRM/ITSM and sensitive/PII workflows. Has led threat-model-driven remediation for API/RBAC/token risks and troubleshot complex cloud integration incidents (token expiry + load balancer misrouting) using logs/metrics/tracing, escalating with clear technical reports to accelerate engineering fixes.”

“Application Engineer supporting customers in a financial trading context, experienced in coordinating urgent patch upgrades and stakeholder communications to minimize downtime. Has hands-on production incident response experience troubleshooting a critical dashboard outage caused by a bad SQL execution plan, escalating with DBAs and deploying a fast fix, then documenting full RCA via problem tickets.”

“Full-stack engineer who built and supported production features in a productivity/task-tracking app using Next.js App Router + TypeScript (server components for initial render, client components for interactivity, API route handlers for mutations). Also designed and optimized Postgres data models/queries and implemented resilient, event-driven payment processing with idempotency, retries, audit logs, and strong testing/observability practices.”

Wright Beisel

Screened

Mid-level Software Engineer specializing in reliability, automation, and energy systems

3y exp

“Customer-facing technical professional with experience at GE Vernova diagnosing turbine performance issues and translating vague "use AI" requests into concrete software/configuration changes. Brings a data-driven approach to LLM workflow troubleshooting (data quality + performance monitoring) and has led tailored technical workshops/demos using audience research and backup learning modules, with a strong focus on driving product adoption through usability and usage-data feedback loops.”

Diana Ramirez

Screened

Director of Customer Success specializing in enterprise SaaS implementations and AI platforms

San Francisco, CA25y exp

“Enterprise CSM/program lead specializing in AI-powered search and workflow automation, who owned an end-to-end generative AI chatbot rollout that replaced manual Excel-based RFP processes and achieved 4.5/5 CSAT. Leveraged outcomes to expand the account into two additional use cases (tripling ARR) and has a track record of influencing product priorities (UI personalization) and driving Voice AI expansions tied to operational support workflows.”

Ashley Borges

Screened

Senior Solutions Engineer specializing in mobile SDK integrations and AdTech

Alameda, CA13y exp

“Customer-facing technical professional with hands-on ad tech experience enabling a non-SDK header-bidding integration by analyzing APIs/SDK behavior, documenting end-to-end requirements, and guiding the customer through release. Strong at tailoring technical demos for mixed executive/engineering audiences and partnering with sales on metrics-driven launches and beta rollouts. No direct on-the-job LLM/agentic systems experience yet, but interested in moving into that space.”

Ishwari Kulkarni

Screened

Intern IT & Data Analytics professional specializing in automation, cloud operations, and dashboards

Dallas, TX2y exp

“AppSec-focused engineer with experience spanning Accenture and a digital operations support internship, emphasizing secure SDLC and CI/CD security automation (SAST/DAST/SCA). Has hands-on troubleshooting experience using logs/metrics/APM traces (e.g., resolving DAST timeouts caused by rate limiting) and designs AWS/Kubernetes scanning integrations with least-privilege IAM, private networking, secrets management, and observability.”

“Cloud-focused platform/infrastructure engineer centered on AWS and Kubernetes, with hands-on experience building EKS environments via Terraform/Terragrunt, bootstrapping clusters with Cilium and ArgoCD, and integrating persistent storage and backup tooling like EFS/EBS CSI and Velero. While no longer focused on on-prem or hybrid operations, they also bring prior VMware/Hyper-V and migration-to-AWS experience, making them strongest in modern cloud platform engineering roles.”

Priyanshi Sharma

Screened

Mid-level Software Engineer specializing in FinTech full-stack and backend systems

Parsippany, NJ4y exp

“Built and productionized a GenAI prompt-engineering solution to retrieve prevailing wages based on job/location selections, emphasizing accuracy through stricter prompt templates and validation. Hands-on in real-time production debugging using Splunk (callback tracing, verbose logging, header inspection) and experienced running developer-facing demos/workshops that helped drive marketplace API adoption.”