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Andrew Radcliffe
Executive IT and Operations leader specializing in supply chain, e-commerce, and enterprise systems
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About
Long-tenured operations and technology leader from U.S. Luggage who grew from Director of IT into VP of Operations, ultimately managing roughly a third of the company across three brands. Brings unusual breadth spanning global IT, customer service, procurement, warehouse/3PL operations, and ERP transformation, with hands-on experience building an HP-facing extranet and coordinating complex international supply chain operations across the U.S., Taiwan, and China.
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Key Strengths
- Progressed from Director of IT to VP of Operations
- Managed operations across three companies: Briggs & Riley, Solo New York, and Blank Slate
- Owned global IT infrastructure and development
- Led customer service for retail and consumer channels worldwide
- Managed worldwide inventory and procurement across six global 3PLs
- Oversaw bag repair operations of about 48,000 units per year
- Managed six 3PL warehouses globally
- Built an extranet for HP OEM operations enabling real-time collaboration across vendors, factories, warehouses, and shipping partners
- Led cross-functional 3PL transition during COVID without travel
- Defined operational quality metrics including on-time shipping, order accuracy, and same-day fulfillment
- Drove ERP evaluation across warehousing, inventory, sales, and finance
- Experienced in multilingual, cross-time-zone coordination across U.S., Taiwan, and China
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