Vetted Process Improvement Professionals

“Engineering leader with experience at Replenium, Savo Group, Radnet, and MatricOne, focused on business-aligned roadmaps and transparent, servant-style leadership. Notable for scaling teams quickly (18→36 in 6 months) and resolving high-impact performance incidents by leveraging DevOps data (reframed a suspected memory leak as a memory spike). Has led pragmatic build-vs-buy architecture decisions (waiting for a Microsoft transaction server) and uses Agile/CI/CD practices to drive consistent delivery.”

“People-operations and L&D operations builder who helped a young organization (TGH-USF People Development Institute) standardize workflows using a People-Process-Platform approach. Implemented scalable policies and centralized intake systems (web forms) and partnered closely with HR/payroll to resolve vendor/facilitator payment delays. Known for coaching executives without ops backgrounds by translating operational concepts into clear, practical language.”

“Sourcing professional who led Home Depot WPC flooring launches and custom direct-ship container projects, combining landed-cost/tariff modeling with hands-on supplier onboarding and third-party testing coordination. Known for data-driven negotiations (e.g., securing a 30-point margin and winning price concessions that drove repeat 20-container orders) and for streamlining cross-functional onboarding via Jira to cut cycle time by 25%.”

“Marketing leader who has repeatedly been the first marketing hire, building the function from scratch while aligning sales, product, and leadership around shared positioning and goals. Strong in marketing ops and executive analytics—integrated multiple data platforms to track the full customer lifecycle (CLV, renewals, attribution) and drive KPI-focused decision-making while reducing reliance on vanity metrics.”

“Operations leader who joined People2.0 at inception (2004), led client implementations and major platform rollouts, then as COO (2016–2023) drove a Shared Services transformation and integrated 3 US/Canadian acquisitions. Deep staffing/back-office operations expertise (payroll, tax, billing, CRM) with a hands-on process-improvement style and strong change-management focus on adoption, training, and ROI.”

“Transportation procurement/sourcing professional with experience leading carrier RFP evaluations and onboarding decisions against cost-per-load targets. Leverages freight market indicators (notably the Cass Freight Index) and spreadsheet-based analysis to forecast demand and shape contracting/volume strategy, and has contributed to route-optimization process improvements that increased delivery efficiency and receiving-yard satisfaction.”

“Operations/project management professional with hands-on experience leading a company-wide office consolidation (3 floors to 2), coordinating across IT, HR, marketing, facilities management, and movers while maintaining executive alignment. Strengths include building clear communication systems (templates, trackers, EA cadences) that improve executive decision-making and managing sensitive initiatives such as layoff logistics with strict confidentiality.”

“Customer-facing enterprise sponsorship/advertising professional who owns campaigns end-to-end (kickoff, timelines, weekly reporting, wrap decks) and drives renewals/upsells through performance insights. Known for operational rigor and cross-functional issue resolution (including fixing a sold-out newsletter sponsorship conflict) and for using ChatGPT to streamline asset workflows and build an industry trend tracker that directly supported expansion deals.”

“Enterprise healthcare SaaS implementation and customer success leader focused on OR/clinic scheduling optimization, owning end-to-end deployments from discovery through training, adoption, and renewal across multi-hospital systems. Strong analytics/ROI storytelling (Tableau/Looker, QBRs) linking AI-driven outreach and block release workflows to increased case volume and improved block utilization, and experienced partnering with Product/Sales to resolve integrations and drive roadmap/upsell outcomes.”

“Software engineer with robotics and ML background (BS Software Engineering w/ Robotics minor; MS CS w/ ML minor) who built autonomy-focused student robotics projects combining RFID + camera sensing, path planning (Dijkstra), and fuzzy logic, and experimented with neural-network approaches. Also brings production-grade software practices from a Dell software analyst role, emphasizing maintainability, documentation, and testing for real-time systems.”

“Client Service Associate at GuidePoint (expert network) supporting hedge fund/client research by sourcing and vetting industry experts via warm calls and multi-channel outreach (LinkedIn, email, phone, text), then scheduling and connecting experts to clients. Previously interned at Aramark where he improved cross-team coordination by introducing structured communication (e.g., morning meetings) and uses AI/automation to speed up day-to-day workflow.”

“Console game certification-focused QA tester with strong PlayStation (PS4/PS5) TRC experience and solid Nintendo LOT check exposure, including NDI and Nintendo Developer Center submission tracking. Works deadline-driven submissions using prioritized templates/checklists and leverages internal AI tools for reporting, documentation lookup, and certification risk/go-no-go recommendations.”

“Game QA professional with ~5 years experience spanning ed-tech games (Osmo) and a Lead QA role at Gala Games, working on large-scale multiplayer/live-update projects with AAA-like production rigor. Strong in proactive QA involvement from feature kickoff through release, owning multiplayer sync/persistence and exploit risks, and known for detailed Jira reporting with video/log evidence plus rigorous verification and regression practices.”

“Partnership and account-growth professional with experience managing 1,000+ accounts and sourcing/closing major key accounts through relationship-led selling and CRM-driven execution. Led a cross-functional GTM launch (creative/marketing + sales) that achieved #5 positioning among 5,000+ competitors in the first year, and reports 85% YoY growth with 40% QoQ distribution/sales gains. Built a QR-code customer feedback survey loop to continuously refine questions tied to sell-through and sales performance.”

“Web product lifecycle professional with hands-on experience taking licensed sports merchandise from start-to-finish and publishing it live on a website. Tracks operational throughput and content/catalog health via daily/weekly metrics (products processed, image sourcing/uploading, catalog updates) and applies structured planning for event timelines.”

“Global Head of Talent Acquisition–level leader who has managed a 20-person recruiting/sourcing org across North America, Latin America, Europe, and APAC. Personally owned VP/SVP/C-suite hiring for 13 years and drove a data-backed recruiting lifecycle overhaul (interview panels + backups) to address 180–200 day time-to-fill and candidate experience issues, partnering closely with HRBPs and the CFO on headcount and budget.”

“Operations/people leader with strong analytics orientation who has led large multi-site teams and built KPI dashboards to drive measurable performance gains. Notably improved a high-volume intake process at NYCHHC by ~20% through real-time throughput/wait-time tracking and workflow standardization, and partnered with senior leaders at Amalgamated Bank to lift engagement by 15%.”

“Talent/Recruiting Operations leader from high-volume, customer-centric environments who has managed teams of 18–42 and owned workforce planning, QA calibration, onboarding/training, and process optimization. Notable for redesigning a service-coordinator hiring funnel (standardized competency screening + scheduling automation + revamped onboarding) driving 8–10% service-level gains and faster fills, and for leading cross-functional system implementations with strong reporting/analytics rigor.”

“Data/ML practitioner with experience at Humana and Hexaware, focused on turning messy, semi-structured datasets into production-ready pipelines. Built an age-prediction model from book ratings using heavy feature engineering and multiple regression models, and has hands-on entity resolution (deterministic + fuzzy matching) plus embeddings/vector DB approaches for linking and search relevance.”

“Talent/recruiting operations leader with 6+ years experience who built end-to-end hiring processes for a ~60-person organization and managed nearly a dozen external recruiters across vendors. Known for streamlining hiring workflows (kickoffs, centralized hiring hubs, dossiers, EA enablement) and cutting time-to-hire from ~90 to ~60 days; hands-on with Lever analytics and Notion-based process documentation/training.”

“Operations-focused advisor with experience helping small and growing businesses implement structured management frameworks (Balanced Scorecard, Value Chain Analysis) and select supporting systems like CRMs. Notably modernized an architectural firm's outdated hardware/software environment through license consolidation, phased replacement planning, and server re-organization—improving morale and speeding drawing production while reducing man-hours and payroll load.”

“Operations-focused advisor/consultant for early-stage and growing companies, with repeated experience scaling processes and people. Has driven measurable improvements in SaaS partnerships by implementing partner scoring, onboarding, and accountability systems, and reduced churn for an outsourced IT provider by clarifying roles and responsibilities without adding headcount. Known for mentoring founders through data-backed, Socratic questioning to unlock tough decisions like reallocating spend away from underperforming partners.”

“Enterprise customer success/implementation leader focused on AI-driven operational intelligence deployments in complex environments (e.g., large international airports). Has led end-to-end rollouts across 1200+ camera feeds and multiple airport systems, driving adoption stabilization within 90 days, influencing product roadmap (configurable alerts), and partnering with Sales to expand from initial congestion monitoring into additional operational modules.”

“Marketing creative/design lead with a finance background who blends high-polish craft with scalable systems and automation. Led typography/visual narrative for an AI-developed short film using Firefly/Midjourney that won Gold at the NY Festivals AI Short Film Contest, and owned visual standards plus Flexitive-driven high-volume production workflows for Sherwin-Williams across digital/social/print.”