Vetted Troubleshooting Professionals

“Former SDR at Placer AI (later promoted into Customer Success) who generated high outbound volume—booking ~40–50 meetings/month and converting ~30 into opportunities. Experienced selling into municipalities with research-led personalization, and has navigated multi-stakeholder buying committees in healthcare staffing (recruiters/ops/CFO) including ATS and Salesforce-based solution discussions.”

“Game QA professional experienced in live production pipelines with daily builds and sprint cadence, emphasizing LKG-based verification/regression, smoke/BVT stability checks, and disciplined backlog closure. Known for isolating low-repro gameplay/system defects using video evidence and logs, and for streamlining team workflows through standardized JIRA/Azure DevOps templates and data-driven quality feedback to designers/engineers.”

Kieran Clare

Screened

Senior Game Developer specializing in web-based slot games and JavaScript engines

Burton Upon Trent, UK8y exp

“Unity/VR developer who built a game-jam puzzle platformer (“Splitting Image”) largely solo, centered on a mirror-based clone mechanic. Comfortable adapting to different VR headsets and team structures, and prefers hands-on problem solving over relying on AI tools.”

“Built and launched a production AI knowledge assistant at Virtusa used by 8,000 people, combining RAG, tool use, and strong reliability practices to cut lookup time by 60%. Also owns full-stack delivery, including a real-time transaction monitoring dashboard built with React, Spring Boot, and Kafka handling 200K API requests per day.”

Sri Mounika Jammalamadaka

Screened

Mid-level AI/ML Engineer specializing in GenAI, LLMs, and data platforms

Fairfax, VA6y exp

“Built and helped deploy a production RAG-based LLM assistant for HVAC anomaly diagnostics, partnering closely with field engineers and operations teams to make AI outputs trustworthy in real workflows. Stands out for practical post-launch optimization work—improving retrieval quality, reducing hallucinations, and stabilizing non-deterministic behavior—which contributed to roughly a 40% reduction in diagnosis time.”

“Early-career backend/data engineer with experience spanning university operations and banking systems. They’ve owned a Python-based automation that replaced manual alumni data maintenance at Georgia State University, cutting effort by 85% and centralizing 280+ profiles, and also worked on Java/Spring Boot services for legacy banking reconciliation and reusable multi-workflow APIs.”

“CRM and systems leader from a manufacturing and e-commerce environment who grew from operational support into owning CRM, ERP, portal, and marketing platform administration. Particularly strong in cross-functional process improvement, self-service portal initiatives, and using behavioral/search analytics from Magento, Algolia, and Google Analytics to improve customer engagement and operational efficiency.”

“ROS2/Python robotics engineer who led a 4-person team building a simulated multi-robot warehouse system (SLAM + NAV2 + centralized task allocation) in Gazebo Ignition, including a distance/priority-based controller that reduced task completion time by ~30%. Also has hands-on real-time debugging/tuning experience for both mobile robots and a MyCobot 600 Pro manipulator, plus simulation work in CARLA using RL (TD3) and Social-LSTM for pedestrian behavior modeling.”

DearFransLyandre Simanjorang

Screened

Junior Content Moderator & QA Analyst specializing in video moderation and manual QA testing

Sudirman, Indonesia3y exp

“QA tester with hands-on experience validating streaming/TV apps (Mola TV, Como TV, Destination Calcio TV) across Android TV, Apple TV, Fire TV, LG webOS, and Samsung Tizen—focused on stability, UI/UX consistency, and cross-device functionality. Looking to transition those structured, detail-oriented QA practices into console game testing and actively uses AI (ChatGPT) to speed up test case creation and improve bug/report documentation quality.”

adam melhem

Screened

Executive Full-Stack Software Engineer specializing in .NET and Angular

Israel12y exp

“Backend-focused engineer with Python experience building network design/exploration tooling integrated into an existing infrastructure framework via APIs, including use of graph algorithms for routing/target discovery. Has also supported .NET to .NET Core and database migrations by strengthening test infrastructure, and improved messaging-system stability (RabbitMQ) through performance monitoring and memory leak troubleshooting.”

Eric Vuu

Screened

Mid-Level Full-Stack Software Engineer specializing in cloud infrastructure and web applications

Huntington Beach, CA5y exp

“Software engineer turned solutions/technical support engineer with 5+ years of experience supporting and migrating a custom CRM used by U.S. House of Representatives offices. Has hands-on ownership of database export/import scripting, API key-based integrations, and production troubleshooting, and also consults government customers on procurement/CLM workflows while partnering with sales/marketing on demos and adoption use cases.”

“Business Administration/Finance graduate from SJSU who spent roughly five years at Guidewire Software, growing from intern to Partner Program Coordinator supporting major insurance ecosystem partners like Deloitte, PwC, Cognizant, and EY. Later relocated to Jakarta to serve as an MBG Kitchen Operations Director, where they built SOPs, organized administrative systems, and used invoice and food-waste analysis to reduce costs and improve meal satisfaction in a mission-driven operating environment.”

“Python backend engineer (BetterWorld Technology) who owns microservice systems end-to-end on Azure, including Kubernetes deployments, CI/CD, and production monitoring/alerting. Has hands-on experience integrating SQL/NoSQL (including Cosmos DB with vector search/graph workflow) and has built a Kafka + Spark Streaming pipeline to Snowflake with a reported 40% latency reduction.”

“Data engineer who has owned production pipelines end-to-end, ingesting 50–100 GB/day from APIs/S3 and near-real-time Kafka into Snowflake with strong data quality gates (Great Expectations/dbt) and Airflow-based reliability (SLAs, alerting, dashboards). Also built a Snowflake-backed REST data API with caching/pagination and versioned endpoints, and designed a compliant, scalable web-scraping system with anti-bot handling and safe backfills.”

Lincoln Oh

Screened

Mid-level Full-Stack/MES Software Engineer specializing in manufacturing systems

Glendale, KY5y exp

“Software engineer with hands-on experience delivering production-floor applications in manufacturing environments: built a PDA-friendly web app integrated with Oracle PL/SQL and deployed it on-site in a live warehouse, then iterated via tight feedback loops. Also rebuilt a broken assembly QR label printing workflow as a WPF Windows desktop tool and rolled it out across factory processes with operator training; additionally built a TypeScript/Node/Express/MongoDB app deployed on AWS (EC2/S3).”

“SMB outbound sales candidate with cold-calling experience focused on restaurants and bars, making roughly 60-80 calls per day across shared markets. Stands out for strong rapport-building with owners and gatekeepers, using personalization and Atlanta market familiarity to win meetings, and shows initiative by applying prospecting tactics to her own job search.”

Pranav Gaikwad

Screened

Senior Software Engineer specializing in cloud-native platforms and supply chain systems

Atlanta, GA8y exp

“Backend and platform engineering leader with deep supply chain and warehouse systems experience, including building a company-wide MDM platform across five ERP systems and supporting a 72-microservice warehouse execution environment. Particularly compelling for AI-forward logistics roles: currently pursuing an AI-focused PhD, has published supply chain AI research, and holds a utility patent for AI-driven predictive analysis.”

“Full-stack intern at Rebel who owned backend work on a cross-platform music platform using Python/Django with MongoDB, implementing user-focused REST APIs end-to-end. Also built CI/CD pipelines (Jenkins/GitHub Actions) to containerize and deploy to AWS, and has experience integrating Kafka-based real-time event processing with reliability and observability practices.”

“AIX/IBM Power Systems engineer with hands-on production performance troubleshooting (NMON) and operational administration across VIOS/HMC/LPAR/DLPAR. Has implemented enterprise patching and security remediation using NIM (e.g., OpenSSH vulnerability) and built automation to generate and curate weekly AIX images for the NIM environment.”

“Security-focused engineer/customer-facing technical lead with SaaS platform experience at Ipsilon Lab, advising customers on API security and secure SDLC improvements. Has implemented production AppSec tooling (SAST/SCA), designed AWS least-privilege agent/scanning deployments, and led Kubernetes CI/CD security-agent integrations with Secrets Manager and PR gating. Strong track record troubleshooting complex customer integrations end-to-end (logs/metrics/traces through DB execution plans) and driving measurable stability/security posture improvements.”

“Data engineer who has owned production pipelines end-to-end—from Kafka/Airflow ingestion through SQL/Python validation and dbt transformations into Redshift/BI. Also built and operated a large-scale distributed web scraping platform (50–100 sites daily, ~5–10M records/day) with Kubernetes, Kafka queues, robust retries/DLQ, anti-bot measures, and backfill-safe raw HTML storage.”

Hammad Ur Rahman

Screened

Senior DevOps Engineer specializing in cloud infrastructure and CI/CD

Boston, Massachusetts11y exp

“IBM Power/AIX engineer who has owned a 150+ LPAR AIX 7.x estate with VIOS/HMC/vHMC and PowerHA in production, including real outage and failover recoveries. Also brings modern DevOps/IaC experience—built Jenkins pipelines deploying to AKS and implemented Terraform on AWS with remote state, locking, and drift management.”

Darion Jefferson

Screened

Mid-level IT & Cloud Security Specialist specializing in GRC, SOC workflows, and agentic AI automation

Petersburg, VA4y exp

“Builder/creator who ships practical AI automations and content workflows: created a no-backend website that uses ChatGPT to generate AI agents/manual workflows, and built an inbound/outbound receptionist using n8n and Retell AI (later migrated to Retell workflows). Also produces an AI-written/produced podcast with 55+ hosts and uses tools like Descript and Sora with make.com for batch content creation and scheduling.”

“Recruiting/staffing professional with experience owning full-desk searches in high-volume environments, from sourcing through offer close and onboarding. They stand out for bringing structure to ambiguous or stalled searches by resetting hiring-manager alignment, using pipeline and market data, and enforcing feedback cadence to keep roles moving.”