Vetted Microsoft Office Professionals

“Multi-disciplinary marketing designer spanning brand, print, UI/UX, motion, and 3D—creating event branding for casino properties (e.g., Super Bowl “Big Game,” 4th of July “Light Up The Sky”) and building scalable template systems for a multi-designer team. Also designed and prototyped the UI for a 2D–3D staging program (“Pool Drafter”) with component-based scalability and developer handoff, plus produced high-volume video work including a 19-part training series.”

“Lifecycle/CRM marketer from Churchome who led a mobile app onboarding and re-engagement program using behavior-based segmentation, in-app/push messaging, and AI-assisted chat. Drove ~20% lift in early-stage engagement, improved 30-day retention, and reduced support load through automated chat flows and rapid A/B-driven iteration.”

“Chief of Staff and public-sector leader who has stood up new functions from scratch—hiring 26 people and building governance/processes across 8 locations—while navigating high-stakes regulatory stakeholders. In industry, implemented OKRs and performance systems (Leapsome) and led change communications to improve executive productivity and cross-team accountability.”

“Customer success leader (Director of Customer Engagement at PlutoShift; also experience at Truework) focused on enterprise lifecycle ownership, stakeholder mapping, and VoC-driven product influence. Led cross-functional efforts to ship a reporting capability requested by customers, improving adoption and loyalty, and uses tools like Looker/Tableau plus deep customer discovery to diagnose issues like ineffective onboarding even when usage metrics look strong.”

“Customer-facing application security/support professional who helps teams operationalize SAST/DAST/SCA in CI/CD, reduce false positives, and prioritize remediation by business risk. Has hands-on experience troubleshooting intermittent pipeline failures (rate limiting/timeouts under parallel load) using logs/metrics/traces, and driving durable outcomes via runbooks/KB documentation and phased security rollouts across stakeholders.”

“People/operations-focused leader who drives organizational change through systems thinking and metrics—implemented a firmwide time-tracking tool to reveal underbilling and underscoped work, then led contract restructuring that increased profitability while reducing employee workload and improving morale. Strong in executive buy-in, people analytics, leadership coaching, and high-stakes employee relations/mediation.”