Vetted Chief of Staffs

“Senior executive operations leader with experience supporting top leadership at the Smithsonian Natural History Museum and the Defense Health Agency. Built executive-facing tracking systems (Excel/SharePoint), implemented meeting-time standards (25/50), and led large-scale initiatives including multi-million dollar exhibits and a 25,000-person keynote event, with deep discretion from long-term military security clearance.”

“Chief of Staff to the family of Kevin Scott (CTO of Microsoft), serving as the first CoS to unify previously siloed teams and build an operating cadence for executive decision-making. Experienced running high-stakes, high-security events including a Presidential fundraiser/President Biden visit, coordinating with the presidential advance team and Secret Service while protecting principal priorities and privacy.”

“Cross-functional operator with experience hiring and standing up a product support function, then reducing ambiguity across Sales/CS/Product Support through clear roles and KPI-driven accountability. Reported outcomes include +20% customer satisfaction, +40% employee engagement, and -10% churn, with an emphasis on structured execution (deliverables/deadlines/follow-ups) and proactive risk/disaster recovery planning.”

“Founder/CEO who built Hometown Heart from the ground up—creating SOPs and standing up hiring, GTM, finance, and investor/government relations—scaling from 6 employees and $100K debt to 350 employees and $40M in annual revenue in 3 years. Led expansion into San Francisco County, proactively managing compliance/licensing and municipal stakeholders to secure early approvals and drive major revenue growth.”

“Operations-focused leader who joined a consulting firm immediately after consolidating 5 companies via M&A and built standardized time tracking plus utilization analytics that became a core executive-management tool. Experienced in change management and cross-functional redesign of business systems, including simplifying an over-engineered Salesforce CRM to improve sales adoption and pipeline data integrity.”

“Executive-operations/program leader who supports senior leadership through multiple concurrent, high-visibility initiatives (tech rollout, cost optimization, growth strategy). Known for creating portfolio dashboards, operating cadences, and decision logs that reduce initiative sprawl, accelerate executive decision-making, and keep cross-functional teams aligned while maintaining strict confidentiality during sensitive changes like leadership restructures.”

“Higher-education operations leader (Assistant Dean at Howard University School of Business; inaugural Associate VP of Student Affairs/Enrollment Management at University of the District of Columbia) known for rebuilding and modernizing internal operations under constraint. Delivered measurable results including sustaining fiscal integrity across three budget cycles post-staff reduction and improving admissions throughput (+25% applications, 50% faster decisions) through process re-engineering, automation, and cross-functional governance.”

“Chief of Staff with experience driving cross-functional execution and executive alignment, including in real estate development environments with shifting timelines. Implements PM tooling (Notion/Monday.com) plus KPI/OKR systems to improve clarity, accountability, and executive productivity, and has experience mediating priority conflicts between functions like marketing and operations.”

“Chief of Staff with strong cross-functional leadership across go-to-market and product/engineering, focused on revenue-aligned prioritization and executive operating cadence. Implemented integrated Looker reporting to connect product usage/adoption with revenue, retention (GDR/NDR), churn risk, and upsell—enabling faster executive decision-making and clearer accountability.”